Senior Luxury Boutique Sales & Clienteling Lead

Brunello Cucinelli; England; On-site; GBP 28,000 - 38,000; Full time

Job summary

Brunello Cucinelli in the United Kingdom seeks a Senior Sales Associate with luxury retail experience to deliver impeccable client service and to embody the brand's refined approach. You will guide clients through seasonal collections and build lasting relationships, contributing to boutique targets through personalised clienteling and CRM activity.

Fluency in English and at least four years in premium retail are required; additional languages are a plus.

Qualifications

• Minimum four years in luxury or premium retail experience.
• Ability to articulate craftsmanship and materials with credibility.
• Excellent communication and relationship-building skills.
• Discretion, elegance and authenticity in client interactions.
• Knowledge of CRM tools and stock procedures is a plus.

Responsibilities

• Deliver an elevated customer experience, embodying the brand philosophy.
• Guide clients through collections with confidence and style.
• Maintain advanced knowledge of products, philosophy and materials.
• Develop long-term client relationships through personalised service.
• Contribute to boutique targets via clienteling and CRM activities.
• Collaborate with Store Management on operations and merchandising.

Skills

Fluent English

Luxury retail

Clienteling

Relationship-building

Communication

Brand ambassador

Job description

Brunello Cucinelli in the United Kingdom seeks a Senior Sales Associate with luxury retail experience to deliver impeccable client service and to embody the brand's refined approach. You will guide clients through seasonal collections and build lasting relationships, contributing to boutique targets through personalised clienteling and CRM activity.

Fluency in English and at least four years in premium retail are required; additional languages are a plus.