Luxury Boutique Sales Ambassador: Elite Clienteling

ALAÏA; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

ALAÏA is seeking an Ambassador in Greater London to deliver exceptional client experiences and drive sales growth within the Boutique team. You will reach store targets, develop cross-selling, and enhance the client book across international clientele.

You will cultivate relationships, upgrade high potentials, and participate in client events while representing ALAÏA in line with brand standards. Fluency in English and MS Office proficiency are required.

Qualifications

• Established sales experience in Luxury Fashion / Accessories.
• RTW oriented; Haute Couture experience is advantageous.
• Experience in pinning a dress to assist with alterations is a plus.
• Strong sales techniques and clientelling with a solid client base.
• Excellent interpersonal and communication skills; warm, friendly personality.
• Fluent in English (written and oral); another language is a plus.
• Proficiency in Microsoft Office and email.

Responsibilities

• Reaching weekly / monthly store targets with the team.
• Developing cross-selling and increasing average basket (UPT, VPT).
• Cultivates exceptional client relationships with international clients.
• Developing the client portfolio through networking beyond the Boutique.
• Engage clients with open questions, listen to needs, and close sales.
• Participate in client events and manage follow-up to drive loyalty.
• Maintain boutique standards in operations and visuals.

Skills

Luxury fashion sales

Clientelling

Fluent English

Strong communication

MS Office proficiency

Tools

Microsoft Office

Job description

ALAÏA is seeking an Ambassador in Greater London to deliver exceptional client experiences and drive sales growth within the Boutique team. You will reach store targets, develop cross-selling, and enhance the client book across international clientele.

You will cultivate relationships, upgrade high potentials, and participate in client events while representing ALAÏA in line with brand standards. Fluency in English and MS Office proficiency are required.