Luxury Beauty Counter Manager – Fixed Term

Chanel Inc.; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension

Retail Discounts

Employee Assistance

Job summary

CHANEL is seeking a Fixed Term Account Manager at Harrods Knightsbridge. You will lead a dynamic team within the Fragrance & Beauty division, driving retail excellence, team development, and strong brand presentation.

Manage day-to-day counter operations, coach staff, recruit and retain clients, and collaborate with cross-functional partners to deliver CHANEL’s signature service and growth in-store. The role demands strategic thinking, commercial awareness, and a passion for creating memorable,

Qualifications

• Proven leadership in luxury or premium retail environments.
• Ability to coach and develop a diverse team.
• Strong clienteling and customer relationship skills.

Responsibilities

• Lead and coach a high-performing counter team.
• Drive retail performance through business planning and KPI monitoring.
• Oversee day-to-day operations, stock, and reporting.
• Deliver exceptional client experiences in line with CHANEL standards.

Skills

Leadership

Team management

Clienteling

Retail operations

Business development

Job description

CHANEL is seeking a Fixed Term Account Manager at Harrods Knightsbridge. You will lead a dynamic team within the Fragrance & Beauty division, driving retail excellence, team development, and strong brand presentation.

Manage day-to-day counter operations, coach staff, recruit and retain clients, and collaborate with cross-functional partners to deliver CHANEL’s signature service and growth in-store. The role demands strategic thinking, commercial awareness, and a passion for creating memorable,