Luxury Beauty Consultant for VIP Clients & Commission

La Prairie Group AG; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary + commission

33 holidays pro-rated

Product allocation & discount

Long service awards

Free new launches

Pension 5% employer

Employee referral bonuses

Job summary

La Prairie is seeking a dedicated Beauty Consultant for the John Lewis Oxford Street counter in London. This full-time role focuses on delivering personalised luxury skincare experiences and building relationships with discerning clients.

You will drive sales, maintain impeccable counter standards, and leverage clienteling tools to create memorable service moments. A passion for prestige skincare and strong interpersonal skills are essential.

Qualifications

• Strong retail background with a track record of achieving results.
• A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
• Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
• Strong business acumen with the ability to drive sales and exceed targets.
• Confidence in networking within the store to create new business opportunities.
• A collaborative team player, contributing positively to a diverse and high-performing team.
• NVQ Level 3 in Beauty Therapy (desired)
• Mandarin Speaking (desired but not essential)

Responsibilities

• Make informed business decisions aligned with brand values and ambitions.
• Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs.
• Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
• Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times.
• Create deep client connections, understanding individual needs to build trust and loyalty.
• Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience.
• Engage and nurture relationships through La Prairie's clienteling tools and systems.
• Demonstrate expert product knowledge, confidently conveying the brand's heritage, scientific innovation, and skincare benefits.
• Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin.
• Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty.

Skills

Strong retail background

Beauty & skincare passion

Interpersonal skills

Sales & targets

Networking in-store

Team collaboration

Education

NVQ Level 3 in Beauty Therapy

Job description

La Prairie is seeking a dedicated Beauty Consultant for the John Lewis Oxford Street counter in London. This full-time role focuses on delivering personalised luxury skincare experiences and building relationships with discerning clients.

You will drive sales, maintain impeccable counter standards, and leverage clienteling tools to create memorable service moments. A passion for prestige skincare and strong interpersonal skills are essential.