Luxury Beauty Advisor & Personal Concierge

LVMH; Chester; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Guerlain is seeking a Beauty Consultant to be a brand ambassador on counter, delivering personalised luxury service while achieving sales targets and promoting the Guerlain image.

You will demonstrate products, educate clients about benefits, build lasting relationships and welcome customers, ensuring consistency with Guerlain’s elegant standards and store guidelines.

A passion for luxury cosmetics and excellent communication are essential to exceed targets and inspire client loyalty.

Qualifications

• Pro-actively sell Guerlain products and provide a luxury standard of service to customers.
• Be aware of and achieve or exceed sales targets as set by your line manager.
• Knowledgeable on all Guerlain products and able to propose personalised products and overcome objections.

Responsibilities

• Pro-actively sell Guerlain products and provide a luxury standard of service to customers.
• Be aware of and achieve or exceed sales targets as set by your line manager.
• Link sell across product categories to increase ATV and ATU.
• Be knowledgeable on all Guerlain products and propose personalised recommendations.
• Demonstrate products on clients and explain benefits.
• Initiate contact with customers on counter and through traffic stopping.
• Identify, understand and reformulate client needs.
• Develop personal relationships with clients and gain loyalty.
• Educate clients on Guerlain products and the brand.
• Participate in merchandise management and ensure alignment with corporate guidelines.
• Monitor stock levels and report issues to Counter Manager.
• Carry out operational and administrative tasks as directed by management.

Skills

Tenacious

Driven and results oriented

Self-confident

Immaculately groomed

Job description

Guerlain is seeking a Beauty Consultant to be a brand ambassador on counter, delivering personalised luxury service while achieving sales targets and promoting the Guerlain image.

You will demonstrate products, educate clients about benefits, build lasting relationships and welcome customers, ensuring consistency with Guerlain’s elegant standards and store guidelines.

A passion for luxury cosmetics and excellent communication are essential to exceed targets and inspire client loyalty.