Luxury Beauty Consultant & Brand Ambassador

LVMH; Bicester; Remote; GBP 22,000 - 26,000; Full time

Job summary

Guerlain is seeking a Beauty Consultant to act as a brand ambassador and deliver a personalised luxury service. You will proactively sell Guerlain products, meet sales targets, and link-sell across categories to boost ATV and ATU.

Knowledge of Guerlain products, confident product demonstrations, and the ability to engage clients at a luxury standard are essential. You will maintain store procedures and build loyalty with customers.

Qualifications

• Experience in luxury retail or beauty counters preferred.
• Strong communication and interpersonal skills.
• Able to demonstrate cosmetic techniques to clients.

Responsibilities

• Pro-actively sell Guerlain products and provide a luxury standard of service to customers.
• Strive to achieve or exceed sales targets as set by the line manager.
• Link sell across product categories to increase ATV and ATU.
• Be knowledgeable on all Guerlain products and propose personalised products to clients.
• Demonstrate products and explain benefits; perform flash make-overs when required.
• Initiate contact with customers and welcome them on counter and through traffic stopping.
• Develop personal relationships with clients and gain loyalty.
• Educate clients on Guerlain products and the brand.
• Participate in merchandise management and ensure alignment with corporate guidelines.
• Monitor stock levels and report issues to Counter Manager.
• Carry out operational and administrative tasks; act as a Guerlain brand ambassador.

Skills

Sales skills

Customer service

Make-up show & tell

Counter experience

Job description

Guerlain is seeking a Beauty Consultant to act as a brand ambassador and deliver a personalised luxury service. You will proactively sell Guerlain products, meet sales targets, and link-sell across categories to boost ATV and ATU.

Knowledge of Guerlain products, confident product demonstrations, and the ability to engage clients at a luxury standard are essential. You will maintain store procedures and build loyalty with customers.