Brasserie Supervisor: Lead Service & Guest Delight

Sopwell House; St Albans; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Training & development

Free staff meals

Parking

Discounted food & beverage

Discounted accommodation & spa

Birthday holiday bonus

Free uniform

Staff rates for global properties

Job summary

Sopwell House is seeking a hands-on Brasserie Supervisor to lead the restaurant team and ensure exceptional dining experiences. The role focuses on daily operations, guest satisfaction, and consistent service quality within a luxury country house setting.

The ideal candidate will have supervisory experience, strong knowledge of food and beverage, and be comfortable with POS systems. Evening and weekend work is required in this hands-on leadership role.

Qualifications

• Experience in a brasserie, restaurant or bar supervisory role.
• Strong knowledge of food & beverage products.
• Confident using POS systems with management/reporting features.
• Excellent leadership and organisational abilities.
• Guest-focused, hands-on approach and positive attitude.
• Flexibility to work evenings and weekends.

Responsibilities

• Assist the Restaurant Manager and Assistant Manager in daily operations.
• Supervise and train the Brasserie team to deliver exceptional service.
• Ensure compliance with all food & beverage policies and standards.
• Lead by example to guarantee memorable guest experiences.
• Coordinate the team to provide seamless, attentive service.
• Drive sales and profitability while elevating guest experience.
• Assist in managing budgets, staff schedules and admin tasks.
• Maintain strict cash handling, stock control and security procedures.

Skills

Brasserie/Restaurant/Bar supervisory

Food & beverage knowledge

POS systems management & reporting

Leadership & organisational skills

Guest-focused, hands-on approach

Evenings & weekends flexibility

Tools

POS systems

Job description

Sopwell House is seeking a hands-on Brasserie Supervisor to lead the restaurant team and ensure exceptional dining experiences. The role focuses on daily operations, guest satisfaction, and consistent service quality within a luxury country house setting.

The ideal candidate will have supervisory experience, strong knowledge of food and beverage, and be comfortable with POS systems. Evening and weekend work is required in this hands-on leadership role.