Luxury Accommodation Cleaner — Elevate Guest Experience

Longleat Enterprises Ltd

Warminster

On-site

GBP 19,000 - 23,000

Full time

7 days ago

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Benefits offered by this job

Holiday allowance

Unlimited entry

Free tickets

Family discount

Food & retail discounts

VIP experiences discounts

Bonus scheme

Employee assistance

Pension scheme

Life assurance

Perks at work

Flexible working

Job summary

Longleat Enterprises Ltd is seeking a guest-facing Housekeeper to join our Luxury Accommodation team on the Longleat Estate. You will uphold premium standards, support guests to have a safe, informed and memorable stay, and help deliver flawless front-line service.

You will manage cleaning tasks, service hot tubs, prepare linen, and assist with entry audits while working to fixed timeframes. A full manual driving license, reliability, and a proactive, detail-focused approach are essential, with

Qualifications

Full manual driving license.
Cleaning and housekeeping experience.
Good IT literacy and customer service background.
Proactive, efficient and detail-oriented work ethic.

Responsibilities

Clean and perform housekeeping duties including changeover cleaning and bed making.
Clean, test and maintain hot tubs.
Organise and prepare linen packs for properties.
Work to specified timeframes to ensure efficiency.
Carry out pre-check in health and safety audits for each property.
Maintain high levels of cleanliness in accommodation and storage areas.
Perform proactive maintenance checks and report issues.
Deliver weekly and monthly checks for thorough property examination.
Coordinate property issues with stakeholders to minimise guest disruption.