Lux Spa Receptionist Elevate Guest Wellness & Service

The Lanesborough; Greater London; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Complimentary meals on duty

Cycle to Work scheme

Flu vaccinations

Discounted therapies

Social and staff events

Job summary

The Lanesborough in London is seeking a Spa Receptionist to assist the Reception Manager with the daily operation of The Lanesborough Club & Spa facilities and to oversee the reception duties while maintaining the highest standards of service and a strong focus on sales.

The ideal candidate will have experience in a luxury Club & Spa, exceptional grooming, fluent English, and a passion for fitness and wellbeing. Please note that the role includes some manual handling.

Qualifications

• Experience in a luxury club and spa environment.
• Excellent command of English; a second language would be preferred.
• Immaculate grooming standards.
• Manual handling is required.

Responsibilities

• Assist the Reception Manager with the operation of The Lanesborough Club & Spa facilities and, in particular, oversee the reception duties whilst maintaining maximum sales and excellence in service standards.
• Provide support to the Spa Manager and demonstrate thorough knowledge of Membership and offerings.

Skills

Experience in luxury club & spa

English language

Grooming standards

Fitness & wellbeing

Manual handling

Job description

The Lanesborough in London is seeking a Spa Receptionist to assist the Reception Manager with the daily operation of The Lanesborough Club & Spa facilities and to oversee the reception duties while maintaining the highest standards of service and a strong focus on sales.

The ideal candidate will have experience in a luxury Club & Spa, exceptional grooming, fluent English, and a passion for fitness and wellbeing. Please note that the role includes some manual handling.