Loyalty Marketing Officer – Grow Treasure Rewards

The TJX Companies, Inc.; Watford; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

TJX Europe is seeking a Loyalty Marketing Officer to join our Brand & Marketing team in Watford. You will help bring the Treasure loyalty programme to life across our European markets, delivering rewards, benefits and promotions that strengthen customer loyalty and support business objectives.

Working with Customer Services, Store Operations, Digital, CRM and Marketing, you will manage content, campaigns and reporting, while ensuring accuracy, timeliness and a customer-centric approach.

Formación

• Experience, knowledge or a strong interest in marketing, CRM, customer loyalty or customer engagement programmes.
• Strong analytical skills with the ability to interpret data, track performance and identify opportunities for improvement.
• Excellent attention to detail and the ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills, with the confidence to engage a variety of stakeholders.

Responsabilidades

• Support the day-to-day execution of the Treasure loyalty programme across multiple markets, ensuring rewards and promotions are delivered accurately and on time.
• Create and manage content for Treasure reward pages, including reward copy, imagery and terms and conditions.
• Build and deploy customer reward emails through our email platform.
• Partner with third-party agencies to manage reward scheduling, stock allocation and fulfilment activities.
• Support the development and maintenance of the Treasure rewards calendar, ensuring a fresh and engaging customer proposition.

Conocimientos

Marketing

CRM

Customer loyalty

Data analysis

Communication

Descripción del empleo

TJX Europe is seeking a Loyalty Marketing Officer to join our Brand & Marketing team in Watford. You will help bring the Treasure loyalty programme to life across our European markets, delivering rewards, benefits and promotions that strengthen customer loyalty and support business objectives.

Working with Customer Services, Store Operations, Digital, CRM and Marketing, you will manage content, campaigns and reporting, while ensuring accuracy, timeliness and a customer-centric approach.