Europe Gift Card Programme Lead, Growth & Analytics

The TJX Companies, Inc.; Watford; On-site; GBP 70,000 - 95,000; Full time

Job summary

TJX Europe in Watford is seeking a commercially minded Gift Card Manager to lead and grow our European Gift Card programme. You will work across Marketing, Finance, Store Operations, IT and external partners to optimise performance and deliver an outstanding customer experience.

You will manage day-to-day operations, forecast sales, analyse data with Excel/Power BI, and drive growth across multiple channels in a fast-paced environment.

Qualifications

• Commercially driven with strong analytical and problem-solving abilities.
• Experienced in managing operational processes, reporting and programme performance.
• Confident working with large data sets and turning insights into actionable recommendations.
• Skilled at building relationships and influencing stakeholders across multiple functions.
• Highly organised, balancing strategic priorities with day-to-day execution.
• Experienced in managing multiple projects and delivering results in a fast-paced environment.
• Advanced user of Excel, PowerPoint and Power BI.
• Experience in gift cards, retail, loyalty, prepaid products or similar commercial programme management is advantageous.

Responsibilities

• Lead the day-to-day management of the European Gift Card programme across stores and partner channels.
• Deliver sales, revenue and budget targets while identifying opportunities for future growth.
• Manage inventory planning, forecasting, store allocations and programme operations.
• Analyse sales performance and market trends to drive commercial decision-making and continuous improvement.
• Oversee marketing campaigns from briefing through to execution and performance review.
• Build and manage relationships with key internal stakeholders and external partners.
• Ensure accurate reporting, robust programme governance and operational excellence.
• Support new market launches, business initiatives and strategic projects.
• Lead, coach and develop the Gift Card Officer.

Skills

Commercial mindset

Analytical skills

Problem solving

Stakeholder management

Excel

PowerPoint

Power BI

Data analysis

Tools

Excel

PowerPoint

Power BI

Job description

TJX Europe in Watford is seeking a commercially minded Gift Card Manager to lead and grow our European Gift Card programme. You will work across Marketing, Finance, Store Operations, IT and external partners to optimise performance and deliver an outstanding customer experience.

You will manage day-to-day operations, forecast sales, analyse data with Excel/Power BI, and drive growth across multiple channels in a fast-paced environment.