Loyalty & Customer Insights Analyst

KFC UK & I - Technology; Woking; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid working (Woking RSC)

Private healthcare

Pension up to 11%

25 days holiday

Fri-Yay early finish

Job summary

KFC UK & I - Technology is seeking a Data Analyst focused on Loyalty & CRM to help us understand customer behaviour and drive engagement. You’ll analyse customer, transactional and marketing data and build actionable insights that influence campaigns and decisions.

Based in our Woking hybrid setup, you’ll partner with Loyalty, CRM and Marketing, and turn complex data into clear reporting that drives commercial success for the business.

Qualifications

• Strong SQL skills and ability to interrogate large datasets independently.
• Experience with Power BI or similar reporting/visualisation tools.
• Experience working with customer, transactional or commercial data.

Responsibilities

• Analyse customer, transactional, loyalty and marketing data to identify trends and opportunities.
• Build dashboards and reporting to support loyalty and marketing analytics.
• Partner with Loyalty, CRM and Marketing to understand business problems and present insights.

Skills

SQL

Power BI

Excel

Data visualization

Cross-functional collaboration

Education

Degree in a relevant discipline

Tools

Snowflake

Job description

KFC UK & I - Technology is seeking a Data Analyst focused on Loyalty & CRM to help us understand customer behaviour and drive engagement. You’ll analyse customer, transactional and marketing data and build actionable insights that influence campaigns and decisions.

Based in our Woking hybrid setup, you’ll partner with Loyalty, CRM and Marketing, and turn complex data into clear reporting that drives commercial success for the business.