Loss Prevention Officer — Retail Safety & Customer Experience

The TJX Companies, Inc.; Dundee; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Uniform Provided

Employee assistance program

Associate discount

Service awards

Job summary

The TJX Companies, Inc. is hiring a Loss Prevention Officer for our TK Maxx stores in Dundee. You will be the visible, friendly presence at entrances, helping deter loss and support a positive customer experience while working closely with the store team to secure products and assets.

Ideal candidates have customer-facing experience in retail or security. You will need to stay calm under pressure, communicate effectively, and be self-motivated and resilient to make a difference in our fast-paced

Qualifications

• Experience in a customer-facing role in retail or security is ideal but not essential.
• Able to remain calm and professional under pressure.
• Self-motivated, resilient with strong communication.

Responsibilities

• Deter loss on the sales floor while acting as a friendly, visible presence at store entrances.
• Collaborate with the store team to maintain security of products and assist in conflict resolution when required.
• Demonstrate calm, professional behavior under pressure and support customers and colleagues.

Skills

Customer service

Conflict resolution

Communication

Calm under pressure

Job description

The TJX Companies, Inc. is hiring a Loss Prevention Officer for our TK Maxx stores in Dundee. You will be the visible, friendly presence at entrances, helping deter loss and support a positive customer experience while working closely with the store team to secure products and assets.

Ideal candidates have customer-facing experience in retail or security. You will need to stay calm under pressure, communicate effectively, and be self-motivated and resilient to make a difference in our fast-paced