Loss Prevention Officer

TK MAXX; Fareham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks enthusiastic Loss Prevention Officers to enhance the shopping experience in Fareham. This role involves being a friendly presence at store entrances, deterring theft, and ensuring customer safety. You'll collaborate with a supportive team, receiving comprehensive training to develop your skills in loss prevention. This dynamic position offers an opportunity to grow within a fun and caring environment, where your contributions are valued. Join a thriving European business that celebrates diversity and empowers its associates to achieve their best while enjoying competitive salaries and solid benefits.

Benefits

Competitive Salary

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

• Experience in customer-facing roles is ideal but not essential.
• Ability to remain calm and professional under pressure is crucial.

Responsibilities

• Support a positive customer experience as a visible presence.
• Deter loss on the sales floor and resolve conflicts effectively.
• Work closely with the store team to maintain product security.

Skills

Customer Service Skills

Conflict Resolution

Calm Under Pressure

Communication Skills

Self-Motivation

Job description

From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It's about the exciting surprises that make the everyday a little more fun and it's the same working here. Our work environment is ever-evolving - and always inspiring. Because every day is a new opportunity to Discover Different.

Could you be one of our Loss Prevention Officers?

TK Maxx Freham are looking for Loss Prevention Officers.

As the world's leading off-price retailer of clothing and homeware worldwide, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.

In this role:

1. You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
2. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
3. You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
4. You will need to demonstrate your ability to remain calm and professional under pressure.
5. You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

In return, you'll get an in-depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you'll enjoy such things as:

1. Competitive Salary
2. Uniform Provided
3. Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

It will be a role you won't just like but love.

At TJX Europe we're committed to building an inclusive culture where all our associates feel welcome, valued and engaged. It's the diversity of our associates that drives our success, and we welcome and encourage applications from everyone that wants to be part of our growing business.

We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It's our way of empowering you to make your career here.