Loss Prevention Officer

TN United Kingdom; Guildford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at an established industry player as a Loss Prevention Officer. This role is crucial in ensuring customer and asset safety while providing a friendly presence in the store. You'll receive comprehensive training and support, helping you develop valuable skills in a fast-paced retail environment. With a focus on growth and recognition, this position offers a competitive salary and a comprehensive benefits package. Be part of a culture that values diversity, collaboration, and personal development, making each day an opportunity to thrive.

Benefits

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

• Experience in a customer-facing role is ideal but not essential.
• Ability to remain calm and professional under pressure.

Responsibilities

• Support a positive customer experience by being a visible presence.
• Deter loss on the sales floor and maintain product security.
• Work closely with the store team for effective conflict resolution.

Skills

Customer Service

Conflict Resolution

Communication

Resilience

Job description

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At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Could you be one of our Loss Prevention Officers?

TK MAXX Guildford are looking for Loss Prevention Officers.

As the world's leading off-price retailer of clothing and homeware worldwide, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer , you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.

In this role:
You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
You will need to demonstrate your ability to remain calm and professional under pressure.
You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

In return, you'll get an in-depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you'll enjoy such things as:

Competitive Salary
Uniform Provided
Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you�ll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We�re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.
It will be a role you won't just like but love .

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.