Loss Prevention Officer

TK MAXX; Bracknell; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a leading off-price retailer as a Loss Prevention Officer, where your role is vital in ensuring a safe and positive shopping experience for customers. This position offers the chance to engage with customers directly, deter loss, and collaborate with a supportive team. You'll receive comprehensive training and be part of a culture that values growth, recognition, and fun. If you are self-motivated, resilient, and enjoy working in a fast-paced environment, this opportunity is perfect for you. Embrace the chance to make a difference in a thriving European business.

Benefits

Competitive Salary

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

• Experience in customer-facing roles is ideal but not essential.
• Ability to remain calm and professional under pressure.

Responsibilities

• Support a positive customer experience as a friendly presence.
• Deter loss on the sales floor and resolve conflicts effectively.
• Work closely with the store team to maintain product security.

Skills

Customer Service

Conflict Resolution

Communication

Resilience

Self-Motivation

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us.

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.

In this role:

1. You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
2. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
3. You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
4. You will need to demonstrate your ability to remain calm and professional under pressure.
5. You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

In return, you'll get an in-depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you'll enjoy:

1. Competitive Salary
2. Uniform Provided
3. Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

It will be a role you won't just like but love.

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

The Lexicon 27 Braccan Walk

Location:

EUR TK Maxx UK Store 787 - Bracknell