Loss Adjuster - Technical and Special Risks

Sedgwick; Greater London; On-site; GBP 60,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Self Invested Personal Pension Scheme (SIPP)

Holiday allowance of 25 days plus bank holidays

Private healthcare plan

Life assurance

Income protection

Employee assistance

Job summary

A leading insurance provider in London seeks a Technical & Special Risks Loss Adjuster to manage complex claims across various industries. The role involves investigating losses, engaging with multiple stakeholders, and providing expert guidance during claims processing. Successful candidates will have specialist loss adjusting experience, strong technical judgement, and excellent communication skills. The company offers competitive remuneration, professional development support, and a flexible hybrid working model.

Qualifications

• Proven experience handling technical, complex, or non-standard claims.
• Ability to analyze complex information and interpret policy coverage.
• Confidence in engaging with policyholders and explaining complex matters.
• Ability to manage multiple complex claims under pressure and deadlines.

Responsibilities

• Manage complex, high-value claims across various industries.
• Investigate causes and circumstances of losses.
• Engage with insureds, brokers, insurers, and legal teams.
• Explain complex matters clearly and provide defensible outcomes.

Skills

Specialist loss adjusting experience

Strong technical judgement

Excellent communication skills

Organisation and resilience

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Loss Adjuster – Technical and Special Risks

Be the expert voice businesses rely on when complex risks go wrong.

Job Location: London

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have an exciting opportunity for a Technical & Special Risks Loss Adjuster in the United Kingdom

As a Loss Adjuster specialising in Technical and Special Risks, you will manage complex, high‑value, and technically challenging claims across a wide range of industries. From plant and machinery breakdowns and cyber‑related losses to specialist liabilities and non‑standard risks, you will take ownership of claims where expertise, judgement, and precision matter most.

This role goes beyond standard adjusting. You will investigate the cause, circumstances, and quantum of losses, engaging with insureds, brokers, insurers, engineers, forensic specialists, and legal teams to reach fair, accurate, and defensible outcomes. You’ll be trusted to interpret technical evidence, challenge assumptions, and apply policy cover thoughtfully while keeping all parties informed throughout the claim lifecycle.

Imagine stepping into critical situations where businesses face significant disruption or financial exposure. You’ll be the composed professional guiding clients through uncertainty, translating complex technical detail into clear explanations, and steering claims toward resolution with confidence and authority.

Whether working from home or collaborating in one of our modern offices, you will be supported by a highly experienced technical community. We provide industry‑leading training, investment in professional qualifications, and access to specialist expertise to continually develop your skills in this evolving and demanding field.

This role is ideal for experienced adjusters who enjoy solving complex problems, thrive in technical environments, and want to build a career at the forefront of speciality claims handling.

The skills you will have when you apply

• Specialist loss adjusting experience: Proven experience handling technical, complex, or non‑standard claims, including specialist property, engineering, business interruption, or emerging risk classes.
• Strong technical judgement: Ability to analyse complex information, interpret policy coverage, and assess quantum accurately and independently.
• Excellent communication skills: Confidence in engaging with policyholders, insurers, brokers, engineers, and legal professionals, explaining complex matters clearly and credibly.
• Organisation and resilience: Ability to manage multiple complex claims while maintaining quality, accuracy, and deadlines in a demanding environment.

The skills that will be developed once working

• Advanced technical expertise: Ongoing development across technical and special risk classes through structured learning and hands‑on experience.
• Professional qualifications: Full support towards Chartered Institute of Loss Adjusters (CILA) qualifications and continued professional development.

What we’ll give you for this role

Remuneration & more

• Competitive salary reflecting skills, experience, and qualifications
• Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible hybrid working from home or office

Health & support

• Private healthcare plan (including pre‑existing conditions)
• Life assurance
• Group Income Protection
• Employee assistance programme for wellbeing support

Other benefits

• Voluntary benefits including green car scheme, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing tools, and digital GP services
• Discounts across a wide range of products and services

This isn’t just a role — it’s a chance to shape the future of specialist claims

At Sedgwick, you’ll work on some of the most technically demanding claims in the market while helping protect businesses and livelihoods. Through Sedgwick University, you’ll have access to the industry’s most comprehensive learning platform, with over 15,000 on‑demand courses, role‑specific training, and opportunities for formal education from day one.

You’ll be part of a community driven by expertise, integrity, and impact — where your knowledge truly makes a difference.

Next steps for you

Think we’d be a great match? Apply now — we’d love to hear from you.

If you’re unsure whether you meet every requirement, please apply. We welcome applicants from all backgrounds, from seasoned specialists to those stepping into a more complex claims environment.

We are proud to operate a zero‑tolerance approach to discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.

After the closing date, applications will be reviewed and shortlisted candidates may be invited to interview (virtually or in person).

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.