Loss Adjuster - Technical and Special Risks

Sedgwick Claims Management Services Ltd; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Private healthcare

Pension (SIPP)

25 days holiday

Hybrid working

Life assurance

Group Income Protection

Employee assistance programme

Voluntary benefits

Discounts across products

Job summary

Sedgwick is recruiting for a Technical & Special Risks Loss Adjuster in the United Kingdom. The role focuses on managing high-value, technically challenging claims across various industries, including plant, cyber and specialist liabilities.

You will investigate, interpret complex evidence, and coordinate with insureds, brokers, insurers, and experts to reach fair, defensible outcomes. Join a team that supports ongoing professional development and offers hybrid working, a competitive package,

Qualifications

• Specialist loss adjusting experience in technical, complex or non-standard claims.
• Strong technical judgement to analyse complex information and assess quantum.
• Excellent communication skills engaging with policyholders, insurers, brokers, engineers and legal professionals.

Responsibilities

• Investigate causes, circumstances and quantum of losses.
• Engage with insureds, brokers, insurers, engineers, forensic specialists and legal teams to reach fair outcomes.
• Interpret technical evidence and policy cover while keeping all parties informed throughout the claim lifecycle.

Skills

Specialist loss adjusting

Technical judgement

Communication skills

Organisation & resilience

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Loss Adjuster - Technical and Special Risks Be the expert voice businesses rely on when complex risks go wrong.

Job Location: London Job Type: Permanent Remuneration: Competitive salary taking into account skills, experience and qualifications We have an exciting opportunity for a Technical & Special Risks Loss Adjuster in the United Kingdom As a Loss Adjuster specialising in Technical and Special Risks, you will manage complex, high‑value, and technically challenging claims across a wide range of industries. From plant and machinery breakdowns and cyber‑related losses to specialist liabilities and non‑standard risks, you will take ownership of claims where expertise, judgement, and precision matter most. This role goes beyond standard adjusting. You will investigate the cause, circumstances, and quantum of losses, engaging with insureds, brokers, insurers, engineers, forensic specialists, and legal teams to reach fair, accurate, and defensible outcomes. You’ll be trusted to interpret technical evidence, challenge assumptions, and apply policy cover thoughtfully while keeping all parties informed throughout the claim lifecycle. Imagine stepping into critical situations where businesses face significant disruption or financial exposure. You’ll be the composed professional guiding clients through uncertainty, translating complex technical detail into clear explanations, and steering claims toward resolution with confidence and authority. Whether working from home or collaborating in one of our modern offices, you will be supported by a highly experienced technical community. We provide industry‑leading training, investment in professional qualifications, and access to specialist expertise to continually develop your skills in this evolving and demanding field. This role is ideal for experienced adjusters who enjoy solving complex problems, thrive in technical environments, and want to build a career at the forefront of speciality claims handling.

Key skills and experience

• Specialist loss adjusting experience: Proven experience handling technical, complex, or non‑standard claims, including specialist property, engineering, business interruption, or emerging risk classes.
• Strong technical judgement: Ability to analyse complex information, interpret policy coverage, and assess quantum accurately and independently.
• Excellent communication skills: Confidence in engaging with policyholders, insurers, brokers, engineers, and legal professionals, explaining complex matters clearly and credibly.
• Organisation and resilience: Ability to manage multiple complex claims while maintaining quality, accuracy, and deadlines in a demanding environment.

Professional development

• Advanced technical expertise: Ongoing development across technical and special risk classes through structured learning and hands‑on experience.
• Professional qualifications: Full support towards Chartered Institute of Loss Adjusters (CILA) qualifications and continued professional development.

What we’ll give you for this role

• Competitive salary reflecting skills, experience, and qualifications
• Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible hybrid working from home or office
• Health & support Private healthcare plan (including pre‑existing conditions)
• Life assurance
• Group Income Protection
• Employee assistance programme for wellbeing support
• Other benefits
• Voluntary benefits including green car scheme, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing tools, and digital GP services
• Discounts across a wide range of products and services

This isn’t just a role — it’s a chance to shape the future of specialist claims. At Sedgwick, you’ll work on some of the most technically demanding claims in the market while helping protect businesses and livelihoods. Through Sedgwick University, you’ll have access to the industry’s most comprehensive learning platform, with over 15,000 on‑demand courses, role‑specific training, and opportunities for formal education from day one. You’ll be part of a community driven by expertise, integrity, and impact — where your knowledge truly makes a difference.

We welcome applicants from all backgrounds, from seasoned specialists to those stepping into a more complex claims environment. We are proud to operate a zero‑tolerance approach to discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation. After the closing date, applications will be reviewed and shortlisted candidates may be invited to interview (virtually or in person).

Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI‑enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com