London Workplace Assistant: Facilities & Front Desk

Buro Happold; Greater London; On-site; GBP 22,000 - 26,000; Full time

Job summary

Buro Happold in London is seeking a dedicated Workplace Assistant to support the day-to-day running of the London office. You will help the Office Operations team deliver a friendly and professional service to colleagues and visitors, covering facilities, catering, reception and general office support.

This 12-month fixed-term contract is based from our London office and requires a proactive, well-organised candidate with strong customer service skills and the ability to prioritise tasks in a

Qualifications

• Basic to intermediate customer-facing skills including reception duties.
• Awareness of Health & Safety in an office or workplace environment.
• Willingness to complete any required training for safe and effective operation.
• Strong time management and ability to prioritise competing tasks.
• Proactive and service-focused with a collaborative mindset.

Responsibilities

• Conduct daily inspections of facilities and ensure cleanliness and safety of spaces.
• Support facilities, catering, reception and general office tasks.
• Respond to day-to-day queries and escalate requests per processes.
• Log service calls and assist with contractor visits as required.
• Assist with logistics, deliveries, and room setups for events.

Skills

Front of house

Facilities management

Customer service

Health & safety awareness

Time management

Education

Level 2 Food Hygiene

Tools

Microsoft 365

Job description

Buro Happold in London is seeking a dedicated Workplace Assistant to support the day-to-day running of the London office. You will help the Office Operations team deliver a friendly and professional service to colleagues and visitors, covering facilities, catering, reception and general office support.

This 12-month fixed-term contract is based from our London office and requires a proactive, well-organised candidate with strong customer service skills and the ability to prioritise tasks in a