Waiter

Ivy Restaurants Ltd; Cheltenham; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Career development program

Extra holiday days

Staff discount 50%

Gift voucher

Refer a friend bonus

Retail and lifestyle discounts

20 hours minimum

Job summary

The Ivy Collection is seeking a confident Waiter to join our renowned brand and deliver quick, friendly, and professional service. You will confidently share menu knowledge and recommendations to guests, ensuring they have an exceptional Ivy experience across our restaurants.

We offer competitive hourly pay with tronc, extensive staff benefits, and a guaranteed 20 hours minimum, supporting a stable and rewarding position within a dynamic team.

Qualifications

• You must provide friendly, attentive guest service.
• Confidently share menu recommendations with guests.
• You should be professional, well-mannered and a team player.

Responsibilities

• Provide quick, friendly, and professional service to guests.
• Engage with guests, take orders, and upsell where appropriate.
• Collaborate with front-of-house colleagues to ensure excellent experience.

Skills

Guest service

Menu knowledge

Communication

Team player

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Waiter

involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us.

About you:

You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.