London Receptionist & Client Concierge (Onsite)

Williams Lea; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays (pro-rata)

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

Referral Scheme

Career development prospects

Job summary

Williams Lea is seeking a Receptionist in London for a full-time, permanent role based on-site. You will be the first point of contact for callers and visitors, handling switchboard, greeting clients, and providing administrative support with a focus on exceptional customer service.

Two years’ experience as receptionist or similar is preferred in a banking, legal, or large corporate environment. Strong communication, attention to detail, and ability to multitask are essential for success in a

Qualifications

• Minimum of two-year receptionist, switchboard or administrative assistant experience required in a banking, legal or large corporate environment.
• Exceptional customer service skills to effectively greet and communicate with callers and visitors.
• Ability to learn in-depth knowledge of the company to handle calls and greet visitors.
• Ability to work in a fast-paced team environment.
• Ability to effectively and professionally communicate with co-workers and clients.
• Attention to detail with an emphasis on accuracy and quality.
• Intermediate computer skills including Microsoft Word and Excel.
• Ability to prioritise work to balance multiple projects and deadlines.
• Excellent verbal and written communication skills.
• Self-motivated and the ability to multi-task.

Responsibilities

• Answer incoming calls on a multi-line phone system in a cordial, professional and timely manner.
• Transfer calls to appropriate individuals.
• Greet clients and visitors to the office with warmth and professionalism.
• Notify employees of visitor’s arrival when necessary.
• Provide high level services to staff, clients and guests.
• Communicate with manager and client on job or deadline issues.
• Handle additional projects as assigned.
• Handle sensitive and/or confidential documents and information.

Skills

Receptionist experience

Customer service

Verbal and written communication

Multi-tasking

Team collaboration

Microsoft Word

Microsoft Excel

Attention to detail

Prioritisation

Job description

Williams Lea is seeking a Receptionist in London for a full-time, permanent role based on-site. You will be the first point of contact for callers and visitors, handling switchboard, greeting clients, and providing administrative support with a focus on exceptional customer service.

Two years’ experience as receptionist or similar is preferred in a banking, legal, or large corporate environment. Strong communication, attention to detail, and ability to multitask are essential for success in a