London Onsite Workplace Tech Specialist | AI-Enabled IT

Legora; Greater London; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Office in London

Daily lunch provided

Onsite five days a week

Job summary

Legora in London is seeking a Workplace Technology Specialist to keep daily tech running for employees, from laptops to meeting rooms. You will report to the Workplace Technology Lead and collaborate with Office Managers, EAs and the IT team.

This hands-on role offers opportunities to improve operations, implement automated workflows, and contribute to a fast-paced, high-impact environment in a growing legal-tech company.

Qualifications

• 3+ years hands-on IT support or workplace technology experience.
• Ability to troubleshoot macOS, apps, peripherals, and basic network issues.
• Clear, patient communication with technical and non-technical colleagues.
• Comfortable in a fast-paced startup environment and onsite London work.

Responsibilities

• Serve as first point of contact for employees and resolve IT issues.
• Onboard new hires: stage devices, setup accounts, assist offboarding.
• Keep meeting rooms ready; perform AV checks and support events.
• Manage hardware lifecycle: inventory, loaners, repairs, replacements.
• Troubleshoot office connectivity and coordinate deeper investigations.
• Assist with moves, desk setups, vendor visits; follow checklists.
• Maintain badge readers, cameras, and office tech; coordinate fixes.
• Write support guides and help test automation/workflows.

Skills

IT support

Desktop support

Technical troubleshooting

Clear communication

Security awareness

Office presence

Tools

Jira Service Management

ServiceNow

Freshservice

Zoom Rooms

Neat

1Password

Apple Business Manager

Meraki

Job description

Legora in London is seeking a Workplace Technology Specialist to keep daily tech running for employees, from laptops to meeting rooms. You will report to the Workplace Technology Lead and collaborate with Office Managers, EAs and the IT team.

This hands-on role offers opportunities to improve operations, implement automated workflows, and contribute to a fast-paced, high-impact environment in a growing legal-tech company.