London On-site: Reception & Facilities Champion

Charles Tyrwhitt; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Staff Discount

CT Social Team events

Charity partnerships

Company parties

Job summary

Charles Tyrwhitt's London head office seeks a Reception and Facilities Assistant to deliver a professional, warm welcome and keep the office running smoothly on-site five days a week. You will support the Facilities Manager, EA and PA to the Board while handling reception, post, bookings, and supplier liaison.

The role emphasises a customer-focused approach, team collaboration, and adherence to safety procedures as part of a busy London office environment.

Qualifications

• Experience in a similar role would be advantageous.
• A bright, warm personality and positive 'can do' attitude is vital and training can be provided.
• Strong communication and interpersonal skills are essential for a people-focused role.
• Excellent customer service with a genuine desire to help others.
• Good organisation, adaptability, and problem-solving abilities.
• Excellent timekeeping and professional presentation are important.
• Good knowledge of Microsoft Office package is needed.
• Ability to work well unsupervised.

Responsibilities

• Be a Charles Tyrwhitt brand ambassador at all times.
• Provide a warm welcome to visitors and assist hosts.
• Manage new starter and leaver processes and access.
• Greet and induct new starters and explain facilities and safety procedures.
• Answer reception calls, handle mail and book meetings/desks.
• Order office supplies and manage catering for events.
• Ensure office cleanliness and supervise maintenance contractors.
• Lead Fire Marshall and First Aider duties as required.
• Support the Executive Assistant and PA to the Board with diaries.
• Communicate building updates from Head Office to the team.
• Assist with events, charity drives and posters.

Skills

Brand ambassador

Customer service

Communication

Organisation

MS Office

Timekeeping

Independent

Tools

MS Office

Job description

Charles Tyrwhitt's London head office seeks a Reception and Facilities Assistant to deliver a professional, warm welcome and keep the office running smoothly on-site five days a week. You will support the Facilities Manager, EA and PA to the Board while handling reception, post, bookings, and supplier liaison.

The role emphasises a customer-focused approach, team collaboration, and adherence to safety procedures as part of a busy London office environment.