London Office Operations Coordinator

Lutron Electronics Co., Inc; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Lutron Electronics seeks an Office Coordinator for its London office to support day-to-day operations, combining office administration with accounts payable, facilities coordination, customer service, and order processing. The role emphasizes organization, multi-tasking, and delivering exceptional service to employees, customers, and suppliers.

Ideal candidates are detail-oriented, capable of managing priorities independently, and thrive in a fast-paced, collaborative environment.

Qualifications

• Bachelor's degree.
• Experience in office administration, customer service, accounts payable, or order processing.
• Excellent organisation, attention to detail, and communication skills.
• Ability to prioritise tasks, manage multiple responsibilities, and meet deadlines independently.
• Proficient in Microsoft Office.

Responsibilities

• Manage customer enquiries and provide timely support through shared team mailboxes and communication channels.
• Maintain contractor information and coordinate access, system requests, and internal record updates.
• Handle office correspondence, telephone calls, deliveries, and outgoing shipments.
• Provide comprehensive administrative support to ensure efficient day-to-day office operations.
• Process purchase orders, invoices, and supplier payments while maintaining accurate records.
• Liaise with Finance, suppliers, and internal stakeholders to resolve payment and invoicing queries.
• Process and coordinate customer personalisation and engraving orders, ensuring accuracy and timely completion.
• Review order requirements, resolve discrepancies, and follow up on missing information with customers and colleagues.
• Manage office supplies, stock levels, purchasing activities, and supplier relationships.
• Coordinate meeting rooms, visitor arrangements, catering, facilities maintenance, and Health & Safety administration.
• Support employee engagement initiatives, company events, presentations, IT administration, and other business support activities as required.

Skills

Organisation

Communication

Customer service

Order processing

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Lutron Electronics seeks an Office Coordinator for its London office to support day-to-day operations, combining office administration with accounts payable, facilities coordination, customer service, and order processing. The role emphasizes organization, multi-tasking, and delivering exceptional service to employees, customers, and suppliers.

Ideal candidates are detail-oriented, capable of managing priorities independently, and thrive in a fast-paced, collaborative environment.