Office Coordinator

Lutron Electronics Co., Inc; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Lutron Electronics seeks an Office Coordinator for its London office to support day-to-day operations, combining office administration with accounts payable, facilities coordination, customer service, and order processing. The role emphasizes organization, multi-tasking, and delivering exceptional service to employees, customers, and suppliers.

Ideal candidates are detail-oriented, capable of managing priorities independently, and thrive in a fast-paced, collaborative environment.

Qualifications

• Bachelor's degree.
• Experience in office administration, customer service, accounts payable, or order processing.
• Excellent organisation, attention to detail, and communication skills.
• Ability to prioritise tasks, manage multiple responsibilities, and meet deadlines independently.
• Proficient in Microsoft Office.

Responsibilities

• Manage customer enquiries and provide timely support through shared team mailboxes and communication channels.
• Maintain contractor information and coordinate access, system requests, and internal record updates.
• Handle office correspondence, telephone calls, deliveries, and outgoing shipments.
• Provide comprehensive administrative support to ensure efficient day-to-day office operations.
• Process purchase orders, invoices, and supplier payments while maintaining accurate records.
• Liaise with Finance, suppliers, and internal stakeholders to resolve payment and invoicing queries.
• Process and coordinate customer personalisation and engraving orders, ensuring accuracy and timely completion.
• Review order requirements, resolve discrepancies, and follow up on missing information with customers and colleagues.
• Manage office supplies, stock levels, purchasing activities, and supplier relationships.
• Coordinate meeting rooms, visitor arrangements, catering, facilities maintenance, and Health & Safety administration.
• Support employee engagement initiatives, company events, presentations, IT administration, and other business support activities as required.

Skills

Organisation

Communication

Customer service

Order processing

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Overview

Lutron Electronics is seeking a proactive and detail-oriented Office Coordinator to support the day-to-day operations of the London office. This varied role combines office administration, accounts payable, facilities coordination, customer service, and order processing to ensure the smooth running of the business.

The ideal candidate will be highly organised, able to manage multiple priorities independently, and committed to delivering exceptional service to employees, customers, and suppliers. This is an excellent opportunity for someone who enjoys a hands‑on role and thrives in a fast‑paced, collaborative environment.

Responsibilities

• Manage customer enquiries and provide timely support through shared team mailboxes and communication channels.
• Maintain contractor information and coordinate access, system requests, and internal record updates.
• Handle office correspondence, telephone calls, deliveries, and outgoing shipments.
• Provide comprehensive administrative support to ensure efficient day‑to‑day office operations.
• Process purchase orders, invoices, and supplier payments while maintaining accurate records.
• Liaise with Finance, suppliers, and internal stakeholders to resolve payment and invoicing queries.
• Process and coordinate customer personalisation and engraving orders, ensuring accuracy and timely completion.
• Review order requirements, resolve discrepancies, and follow up on missing information with customers and colleagues.
• Manage office supplies, stock levels, purchasing activities, and supplier relationships.
• Coordinate meeting rooms, visitor arrangements, catering, facilities maintenance, and Health & Safety administration.
• Support employee engagement initiatives, company events, presentations, IT administration, and other business support activities as required.

Qualifications

• Bachelor's degree.
• Experience in office administration, customer service, accounts payable, or order processing.
• Excellent organisation, attention to detail, and communication skills.
• Ability to prioritise tasks, manage multiple responsibilities, and meet deadlines independently.
• Proficient in Microsoft Office

Availability to work full-time, five days per week, from our London office is essential.

Lutron Electronics’ position as theworldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people‑centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Aff…