London Office Experience & Services Lead

Seven Investment Management LLP; Greater London; Hybride; GBP 70 000 - 90 000; Plein temps

Résumé du poste

Seven Investment Management LLP in London is seeking an Office Experience & Services Manager to lead the London Office Services team, overseeing workplace operations, facilities services, front-of-house, and the employee and visitor experience.

You will work with the Group Real Estate & Facilities Manager to develop a scalable operating model, manage budgets, and ensure compliance, safety, and high service standards across 1 Angel Court and 4 Moorgate.

Qualifications

• Experience managing office services, facilities or operational support.
• Proven ability to lead, coach and develop teams.
• Experience in budgeting, supplier management and cost control.
• Knowledge of governance, business continuity and health and safety in operations.

Responsabilités

• Lead, develop and support the London Office Services team, setting objectives, priorities and service standards.
• Manage performance through feedback, development reviews and coaching.
• Empower leads to manage day-to-day delivery with oversight and escalation support.
• Oversee consistent delivery of workplace, facilities and front-of-house services across London locations.
• Ensure offices are well maintained, resourced and professionally presented.
• Resolve operational issues and maintain business continuity and emergency response.
• Support health, safety and compliance activities across the London offices.
• Coordinate inspections, risk assessments and statutory servicing; maintain records.
• Manage relationships with landlords, building teams and service providers, including contract performance.
• Monitor budgets, invoices and cost pressures; identify value-for-money opportunities.
• Develop procedures and service standards; support governance and audit readiness.
• Prepare operational updates and management reports using data and insights.

Connaissances

Office services management

Leadership and coaching

Budgeting and cost control

Operational risk management

Communication skills

Project management

Multisite coordination

Problem solving

Microsoft Office

Formation

IOSH, NEBOSH or equivalent health and safety qualification

Facilities management training or relevant professional qualification

First Aid and Fire Marshal training

Outils

Desk booking systems

Microsoft Office Suite

Description du poste

Seven Investment Management LLP in London is seeking an Office Experience & Services Manager to lead the London Office Services team, overseeing workplace operations, facilities services, front-of-house, and the employee and visitor experience.

You will work with the Group Real Estate & Facilities Manager to develop a scalable operating model, manage budgets, and ensure compliance, safety, and high service standards across 1 Angel Court and 4 Moorgate.