London Concierge: Welcoming, Security & Resident Services

Encoreestates; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

24 Days Annual leave (Inclusive ofBank

Cycle to Work Scheme

MediCash

SmartHealth

Eye Care Vouchers

Perkbox Rewards

Company Social Events

Pension Plan

Job summary

Encoreestates in London is seeking a proactive Concierge to join our team. You will greet residents, assist with queries, manage deliveries, and help maintain a safe building environment.

The role operates on a 4 on 4 off schedule, 7am-7pm, located in London SE1. Previous concierge or customer service experience is valued, with health and safety awareness and a patient, detail-oriented approach.

Qualifications

• Experience as a concierge or strong customer service background.
• Strong written and verbal communication skills.
• Health & safety qualifications are advantageous but not essential.
• A positive, detail-oriented attitude and ability to handle responsibilities with care.

Responsibilities

• Welcome residents and visitors, assist with queries and deliveries.
• Resolve issues promptly, including maintenance and emergencies.
• Conduct site security checks including ID verification and CCTV.
• Maintain lobby presentation and cleanliness.
• Assist with safety testing and knowledge of local area.

Skills

Customer service

Communication

Security awareness

Problem solving

Job description

Encoreestates in London is seeking a proactive Concierge to join our team. You will greet residents, assist with queries, manage deliveries, and help maintain a safe building environment.

The role operates on a 4 on 4 off schedule, 7am-7pm, located in London SE1. Previous concierge or customer service experience is valued, with health and safety awareness and a patient, detail-oriented approach.