Logistics Traffic & Dispatch Coordinator

The People Providers Limited; Newport; On-site; GBP 21,000 - 27,000; Full time

Job summary

WS Solutions is seeking a proactive Traffic Coordinator to join our busy Traffic Office team. You will work with drivers, customers, warehouse teams, planners and management to ensure smooth depot operations.

The role involves providing administrative support, maintaining data accuracy and delivering excellent customer service. Training is available for the right candidate with experience in transport/logistics advantageous.

Qualifications

• Strong organisational skills and attention to detail.
• Ability to work under pressure and manage multiple tasks.
• Experience in administration within logistics is beneficial but not essential.

Responsibilities

• Inputting and maintaining accurate data across company systems.
• Producing transport and operational documentation.
• Liaising with customers via telephone and email.
• Booking deliveries with customers.
• Supporting driver dispatch and daily operations.
• Managing driver paperwork, pay sheets, and queries.
• Printing PODs, manifests and transport documentation.
• Producing operational reports.
• Handling customer and driver queries efficiently.
• Filing and maintaining accurate records.
• Daily communication with warehouse personnel and site management.
• Liaising with service providers to maintain vehicle standards.
• Providing collection and delivery updates to customers.
• Supporting the wider transport team with additional duties.

Skills

Organised

Attention to detail

Calm under pressure

Proactive

Multitasking

Team player

Independent

MS Office

Tools

Microsoft Excel

Microsoft Outlook

Job description

WS Solutions is seeking a proactive Traffic Coordinator to join our busy Traffic Office team. You will work with drivers, customers, warehouse teams, planners and management to ensure smooth depot operations.

The role involves providing administrative support, maintaining data accuracy and delivering excellent customer service. Training is available for the right candidate with experience in transport/logistics advantageous.