Logistics Team Lead

Funko, Inc.; Coventry; Remote; GBP 45,000 - 65,000; Full time

Job summary

Funko, Inc. is seeking a Team Leader, EU Logistics to report to the Head of EU Operations and lead a small EU Logistics team managing inbound/outbound shipments with our Netherlands 3PL partner.

You will drive continuous improvement, ensure on-time deliveries across EMEA and maintain SOPs and KPIs, collaborating with Sales, Planning, IT and HR to meet contractual and quality targets. The role requires strong organisational skills, English and maths proficiency, and hands-on FMCG fulfilment

Qualifications

• Highly organised, proactive approach with a can-do mindset.
• Proven ability to identify improvement opportunities.
• Ability to build relationships, influence and solve complex issues.
• Experience in FMCG fulfilment.
• Strong communication in English; proficient IT and Excel.

Responsibilities

• Manage the team of 3 logistics coordinators.
• Drive a Right First Time mentality to deliver service to customers with excellence.
• Lead change through a robust continuous improvement programme.
• Mentor and develop employees in partnership with People & Culture.
• Prepare data-driven reviews and dashboards for Operations Management.
• Coordinate shipments with the 3PL partner in the Netherlands to ensure timely deliveries across EMEA.

Skills

Team leadership

Continuous improvement

FMCG fulfilment

Excel

Stakeholder collaboration

English & Maths

Tools

Excel

Job description

WORKING PATTERN: Mon - Fri (40 hours), Eligible for virtual working and flexible working

reports to: Head of EU Operations

Role Purpose

Reporting to the Head of EU Operations, the Team Leader, EU Logistics will focus on optimising processes, improving service levels, and ensuring compliance with all aspects of EU inbound and outbound Logistics. The Manager, EU Logistics will lead, mentor, and motivate the EU Logistics and DC planning Team. This position plays a crucial role in supporting the overall EU supply chain and contributing to Funko’s overall success in the EMEA region through our 3rd party logistics provider based in the Netherlands. This role holder will also collaborate with key stakeholders and will interface with a variety of other functional areas such as Sales, Planning, IT and Human Resources to deliver the results that achieve the business goals and objectives. Furthermore, The Team Leader, EU Logistics alongside the Head of EU Operations will be accountable for ensuring that all activities meet the customer’s contractual requirements, quality standards and expectations.

What You’ll Do:

• Manage the team of 3, 2 Logistics EU Co-ordinators and 1 Senior Logistics Co-ordinator.
• Drive a “Right First Time” mentality and culture within operations to deliver service to customers with excellence.
• Serve as the champion for change led by a robust continuous improvement programme that embodies Funko values & culture.
• Actively mentor and develop employees to empower responsibility in partnership with People & Culture and line manager.
• Provide leadership for employee relations through effective communication, coaching and personal development.
• Prepare and deliver data driven reviews and dashboards to the Operations Management EMEA
• Maintenance and training of SOP’s and adherence of SOPs to keep focus on accuracy and quality of work.
• Execute and oversee the administration of shipments from our 3PL provider to customers across EMEA.
• Ensure all internal and external, deliveries are made in a timely manner.
• Liaising with Operations, Suppliers, Shipping Lines, Freight Forwarders and our warehouse partners based in the Netherlands.
• Ensure all relevant invoices are posted in our system to ensure revenue capture.
• Responsible for controlling and arranging inbound deliveries into our EMEA logistics partner in the Netherlands working with the Regional Transport Manager.
• Responsible for maintaining workplace safety and environmental compliance in the DC.

What You’ll Bring:

• Highly organised, proactive approach and a ‘can do’ attitude to problem solving.
• Demonstrable ability to evaluate the organisation and identify opportunities for improvement.
• Ability to build effective working relationships, influence and problem-solve complex issues while effectively handling internal pressures.
• Proficient working knowledge and experience in fulfilment in an FMCG environment.
• High levels of initiative, energy and have passion and dedication for completing tasks to the highest standards.
• Ability to work effectively as an individual, as well as part of the wider centre team.
• You will have excellent communication skills and be competent in English & Maths.
• You must also have IT skills and be able to utilize Microsoft Excel proficiently.