Logistics FLM

Hovis Bakeries; Cardiff; On-site; GBP 42,000 - 54,000; Full time

Job summary

Hovis Bakeries in Cardiff is hiring a Logistics FLM to lead and develop the Transport and Despatch teams, ensuring on-time, in-full delivery and adherence to safety standards.

You will drive continuous improvement, manage shift performance, coordinate with HR and union reps, and mentor staff to reflect the company's values. The role requires CPC qualification, strong leadership, and excellent IT skills with WMS experience.

Qualifications

• Strong leadership and management capability.
• Analytical skills and stakeholder relationship ability.
• Completer finisher mentality with attention to detail.
• CPC qualified or willing to achieve CPC.
• Effective communication skills.
• Experience in Transport, Warehouse, or Despatch.
• Supervisory/management experience in FMCG/logistics.
• Experience with Warehouse Management Systems (WMS).
• Strong IT skills: Excel, Word, PowerPoint.
• Decisive, proactive with problem-solving.
• Commitment to safety, quality and continuous improvement.

Responsibilities

• Maintain a safe working environment by promoting a Safety First culture.
• Lead shifts, ensure staffing, training and motivation to meet shift objectives.
• Manage absence, conduct and performance with HR, union reps, and senior management.
• Recruit, train and develop staff reflecting company values.
• Ensure despatched goods meet customer expectations and code control.
• Ensure departing vehicles are documented, loaded and secured.
• Lead, coach and develop Transport & Despatch Coordinators and teams.
• Drive safety culture and compliance with health, safety and legislation.
• Prepare and present operational performance updates and reports.
• Build collaborative relationships across departments.

Skills

Leadership

People management

Analytical skills

Communication

Problem-solving

Decision making

Education

CPC qualification

Tools

WMS

Excel

Word

PowerPoint

Job description

Reporting to the Logistics Lead, the Logistics FLM is responsible for leading and motivating the supply chain groups (Transport and Despatch) to ensure our products are safely assembled and delivered to customers on time and in full.

Our Logistics FLMs are also responsible for driving and implementing improvements and leading change through the development of individuals and teams.

Key Accountabilities

• Maintain a safe working environment by actively promoting a “Safety First” culture.
• Promote, aid and support the assessment of risk within the department.
• Ensure that all staff are fully aware and compliant with all H&S standards, policies, Safe Systems of Work and current legislation.
• Set clear goals and targets of performance for all staff.
• Ensure shifts are adequately staffed, trained, briefed, monitored and motivated to fulfil shift objectives.
• Manage absence, conduct and performance in conjunction with HR, trade union representatives, and senior management – maintaining consistency with site rules and procedures.
• Focus on the recruitment, training and development of staff to ensure they reflect the company's values.
• Compliance with all QAS standards.
• Ensure all despatched goods meet the customers’ expectations, including code control.
• Ensure all departing vehicles are documented, loaded and secured correctly.
• Responsible for food safety/product integrity within Despatch / Transport and be responsible for traceability and product withdrawal procedures.
• Responsible for controlling costs within the shift, including absence, labour, damage, sales losses and other associated costs.
• Lead, coach and develop Transport & Despatch Coordinators and team members to achieve operational goals.
• Drive a strong safety culture, ensuring compliance with all health, safety and legal requirements.
• Set clear performance expectations and monitor delivery against both key operational KPIs and UK Transport legislation.
• Optimise labour utilisation and resource planning using Warehouse Management Systems (WMS) and Transport Planning systems.
• Support recruitment, onboarding, training and succession planning activities.
• Identify and implement continuous improvement opportunities to enhance productivity and performance whilst ensuring our operation is compliant to UK transport law.
• Manage and resolve operational and service issues promptly and effectively.
• Prepare and present operational performance updates and reports.
• Build strong collaborative relationships with colleagues across departments.
• Foster a positive, engaged and high-performing team culture.

The Right Person

• The role requires strong leadership and management capability, as well as proven experience in warehousing and/or transport logistics operations.
• You will need strong analytical skills, the ability to build effective working relationships with internal stakeholders, and the aptitude to work on your own initiative and identify and solve problems.
• A completer finisher mentality with a keen eye for detail.
• CPC qualified or the motivation to achieve the qualification.
• Effective communication skills with a focus on industry best practice and continuous improvement.
• Previous experience within a Transport, Warehouse, logistics or despatch environment.
• Supervisory or management experience within FMCG, Transport, manufacturing or logistics operations.
• Experience working with Warehouse Management Systems (WMS).
• Strong IT skills, including Microsoft Excel, Word and PowerPoint.
• Excellent communication, leadership and people management skills.
• Strong organisational, planning and problem-solving capabilities.
• The ability to make effective decisions in a fast-paced environment.
• A proactive, resilient and results-focused approach.
• A commitment to safety, quality and continuous improvement.
• Previous experience within a Transport, Warehouse, logistics or despatch environment.
• Supervisory or management experience within FMCG, Transport, manufacturing or logistics operations.
• Experience working with Warehouse Management Systems (WMS).
• Strong IT skills, including Microsoft Excel, Word and PowerPoint.
• Excellent communication, leadership and people management skills.
• Strong organisational, planning and problem-solving capabilities.
• The ability to make effective decisions in a fast-paced environment.
• A proactive, resilient and results-focused approach.
• A commitment to safety, quality and continuous improvement.