Duration - till June 2026
Responsibilities:
- Oversee and review daily inbound and outbound operations, managing escalations across all hardware programs.
- Support the Value-Added Services (VAS) project through all phases:
- Preparation: Set up production lines at fulfillment centers, assist with end-to-end testing, and troubleshoot operational issues.
- Execution: Communicate VAS application requirements (e.g., pallet selection), coordinate timely delivery of materials to warehouses, ensure adherence to quality standards, and track daily production output.
- Post-Execution: Address escalations, resolve quality concerns, and manage aftercare operations.
- Provide operational support for resolving warehouse challenges, transportation delays, compliance issues, software updates, packaging, labeling, and product quality evaluations.
Requirements:
- Bachelor’s degree or equivalent practical experience
- 2–3 years of experience in order management, logistics, or hardware operations
- Background in supply chain program management
Preferred Qualifications:
- Proven ability to collaborate cross-functionally with teams including operations, finance, sales, planning, and engineering
- Strong interpersonal and communication skills
- Highly organized, proactive, and detail-oriented
- Intermediate proficiency in spreadsheets and SQL