Logistics Solutions Product Manager

JD.COM; High Wycombe; On-site; GBP 70,000 - 100,000; Full time

Job summary

JD.com, also known as JINGDONG, is expanding its European supply chain footprint and seeks a Logistics Product Manager to own end-to-end strategy for Joybuy's warehousing, inventory, delivery network, and returns across Europe.

You will drive cross-functional collaboration across product, systems and operations; standardise capabilities; write industry documentation; and partner with logistics providers and third-party sellers to scale Joybuy's competitive advantage while delivering measurable

Qualifications

• 5–10 years of experience in supply chain, warehousing or logistics.
• Proven track record in product management within e-commerce or logistics tech.
• Fluency in English; Mandarin proficiency preferred for global collaboration.

Responsibilities

• Drive System Modernisation by standardising supply chain systems and improving performance.
• Deliver client solutions for mid-tier B2B clients and coordinate resources to meet requirements.
• Own QA with UAT test case development and reporting to ensure system reliability.

Skills

Stakeholder management

Cross-functional collaboration

Product management

Logistics solutions

English fluency

Mandarin (preferred)

Tools

WMS

UAT testing

Job description

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https:///

About The Role

We are looking for a Logistics Product Manager to lead product planning and capability development for Joybuy's European supply chain. In this role, you will own the end-to-end product strategy across warehousing & inventory, the JoyExpress delivery network, delivery & installation services, and reverse logistics/returns. You will drive cross-functional collaboration across product, systems and operations to build standardised, industry-specific and reusable product capabilities that form the core of Joybuy's competitive advantage — while supporting the opening of our 1PL network to third-party sellers and driving revenue growth.

What You’ll Do

• Drive System Modernisation – Conduct market research and lead the standardisation, configuration and productisation of supply chain systems. Shorten implementation cycles and ensure systems adapt rapidly to evolving business needs and market changes, while continuously improving overall system performance.
• Deliver Client Solutions – Develop system solutions for mid-tier B2B clients; author industry capability documentation; coordinate product and engineering resources to drive solution delivery and meet customer requirements, strengthening our service competitiveness in the European market.
• Own Quality Assurance – Lead UAT test case development and planning; coordinate cross-functional teams in testing; produce comprehensive UAT test reports to ensure system quality and reliability before launch.

About You

• 5–10 years of experience in supply chain, warehousing or logistics, with deep expertise in logistics solutions and warehouse management systems.
• Proven track record in product management within e-commerce, logistics or supply chain technology — experience with cross-border or European logistics is a strong plus.
• Strong understanding of European logistics landscape, last-mile delivery networks, and fulfilment operations.
• Exceptional stakeholder management and cross-functional collaboration skills, with the ability to bridge business, product and engineering teams.
• Fluency in English required; Mandarin Chinese proficiency preferred for effective collaboration with global teams.

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.