Logistics Shipper: On-Time Delivery & Route Optimisation

Heidelberg Materials Limited; Royal Borough of Greenwich; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday plus bank holidays

Generous pension scheme

Life assurance

Employee support and wellbeing

Learning and career progression

Supportive working environment

Job summary

Heidelberg Materials UK is seeking a proactive Shipper in North Greenwich to coordinate orders, deliveries and haulage across a cluster of plants. You will balance customer requirements with vehicle availability to ensure on-time delivery and optimal vehicle utilisation.

The role requires GCSEs in Maths and English, strong communication, problem-solving, and organisational skills. Experience with SAP and Syncrotess is advantageous, with a track record in logistics or transport planning preferred.

Qualifications

• GCSE Maths and English at Grade 4/C or above or equivalent.
• Strong communication and customer service skills.
• Good analytical and problem-solving abilities.
• The confidence to negotiate and communicate effectively at different levels.
• Strong organisational skills with the ability to manage multiple priorities.
• Good IT skills and experience using standard Microsoft Office applications.
• Experience with SAP and logistics/transport planning systems such as Syncrotess would be advantageous.
• Previous experience working within a large business, logistics, transport, customer service or operational environment would be beneficial.

Responsibilities

• Manage customer orders and workloads across allocated plants.
• Coordinate vehicle and haulier activity to maximise utilisation.
• Plan ahead for upcoming customer requirements.
• Maintain relationships with key customers and understand future needs.
• Work with commercial and operational teams to resolve issues.
• Monitor deliveries and respond to delays.
• Redirect vehicles and orders during plant issues.
• Keep customers informed of delays and offer alternatives.
• Monitor vehicle movements between plants to support changing workloads.
• Identify recurring issues and report them.

Skills

Strong communication

Customer service

Analytical

Problem solving

Organisational

IT literacy

Education

GCSE Maths & English (Grade 4/C or above)

Tools

SAP

Syncrotess

Job description

Heidelberg Materials UK is seeking a proactive Shipper in North Greenwich to coordinate orders, deliveries and haulage across a cluster of plants. You will balance customer requirements with vehicle availability to ensure on-time delivery and optimal vehicle utilisation.

The role requires GCSEs in Maths and English, strong communication, problem-solving, and organisational skills. Experience with SAP and Syncrotess is advantageous, with a track record in logistics or transport planning preferred.