Logistics Shipper & Delivery Planner

Hanson Quarry Products Europe Limited; Syston; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Enhanced maternity leave

Parental leave

Employee assistance program

Private medical benefits

Job summary

Heidelberg Materials UK, formerly Hanson UK, is one of the UK’s largest suppliers of construction materials. The Shipper role is based in Syston and involves owning a plant cluster, coordinating customer orders and transport resources to maintain on-time delivery and high service levels.

The position is maternity cover for 18 months with a salary of £28,000–£31,000 depending on experience. You will collaborate with fleet, hauliers and internal teams to plan workload, resolve issues quickly and

Qualifications

• Experience in transport/logistics, planning or customer service environments.
• Strong organisational and prioritisation abilities.
• Ability to make effective decisions in fast-moving settings.
• Excellent communication and relationship-building skills.

Responsibilities

• Manage customer orders and daily workload across a designated plant cluster.
• Coordinate fleet, franchise operators and external hauliers to meet demand.
• Proactively manage the order book to maximise efficiency and service performance.
• Work with commercial and operational teams to resolve issues and support customers.
• Communicate delivery schedules, delays and alternatives to customers.
• Manage vehicle movements and transport resources during disruptions.
• Monitor haulage performance, fleet utilisation and empty mileage.
• Support business continuity during plant shutdowns and disruptions.
• Develop relationships with key customers and anticipate future demand.
• Maintain records and complete administration within deadlines.

Skills

Transport & logistics planning

Customer service

Organisational skills

Decision making

Communication

Attention to detail

Stakeholder management

Multi-system experience

Job description

Heidelberg Materials UK, formerly Hanson UK, is one of the UK’s largest suppliers of construction materials. The Shipper role is based in Syston and involves owning a plant cluster, coordinating customer orders and transport resources to maintain on-time delivery and high service levels.

The position is maternity cover for 18 months with a salary of £28,000–£31,000 depending on experience. You will collaborate with fleet, hauliers and internal teams to plan workload, resolve issues quickly and