Logistics Planner

GAP Group Limited; Glasgow; On-site; GBP 27,000 - 38,000; Full time

Job summary

GAP Hire Solutions based at our Glasgow Head Office is seeking a proactive Logistics Planner to join the Tanker Services team. You will support day-to-day planning of tanker routes across the UK, liaising with Depots and drivers to ensure work is completed to GAP processes and quality standards, while delivering excellent customer service.

The role requires strong attention to detail, the ability to multi-task and work to deadlines, and proficient Excel skills.

Qualifications

• Previous logistics planning experience in a busy distribution environment.
• Excellent written and verbal communication skills.
• The ability to work to a high level of accuracy.

Responsibilities

• Plan tanker services routes across the UK.
• Liaise with Depots and Tanker drivers to follow GAP processes.
• Provide updates, resolve queries and ensure a positive customer experience.
• Provide daily, weekly and monthly reports to management and customers.

Skills

Logistics planning

Customer service

Excel

Attention to detail

Multi-tasking

Tools

Excel

Job description

Are you an organised and motivated individual who thrives in a fast-paced environment where no two days are the same?

At GAP Hire Solutions, we're looking for a proactive and customer-focused Logistics Planner to join our growing Tanker Services team based at our Glasgow Head Office. This is a fantastic opportunity for someone who enjoys working in a busy operational environment, has a strong eye for detail, and takes pride in delivering excellent customer service.

In this role, you'll be at the centre of the operation, supporting the day-to-day planning of tanker services routes across the UK.

What You’ll Be Doing

You’ll liaise with Depots and Tanker drivers to ensure that all tanker services are planned and carried out within GAP processes and guidelines. You will deal with customers and colleagues to ensure accurate and timely sales order processing, servicing planning and execution. You will efficiently plan Tanker Driver routes and ensure that all contracts raised are closed off within agreed timeframes. A large part of the role will involve speaking with customers over the phone, providing updates, resolving queries, and always ensuring a professional and positive customer experience. Strong communication skills and a confident telephone manner are therefore essential. You will also provide daily, weekly and monthly reports and liaise with senior management and customers with status updates.

About You

What We're Looking for

• Previous logistics planning experience gained within a busy distribution environment.
• Excellent written and verbal communication skills
• The ability to work to a high level of accuracy.
• The ability to multi-task and work to deadlines
• Good working knowledge of Microsoft Office, in particular Excel
• Previous experience and product knowledge in the transport/haulage/waste industry is highly advantageous.

About Us

About GAP and What We Offer

As a Logistics Planner, you'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK’s leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game.
• Remaining fully independent, which lets us make agile, long-term decisions that support your success.
• Offering real career growth, training, and development from day one
• Support that values you – from generous holidays to Life Assurance and Health & Wellness Support

Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you!

We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.