Logistics Planner

GAP Group Ltd.; Glasgow; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Generous holidays

Life Assurance

Health & Wellness

Job summary

GAP Hire Solutions in Glasgow is seeking a proactive Logistics Planner to support tanker services routes across the UK. You will liaise with depots and drivers to plan operations, handle customer updates by phone, and maintain accurate schedules and reports.

The role demands strong communication, attention to detail, and the ability to multi-task in a fast-paced environment, with daily interaction across multiple teams and customers.

Qualifications

• Previous logistics planning experience gained within a busy distribution environment.
• Excellent written and verbal communication skills
• The ability to work to a high level of accuracy.
• The ability to multi-task and work to deadlines
• Good working knowledge of Microsoft Office, in particular Excel

Responsibilities

• Liaise with Depots and Tanker drivers to plan tanker services within GAP processes and guidelines.
• Provide updates to customers, resolve queries and ensure a professional customer experience.
• Produce daily, weekly and monthly reports and liaise with senior management and customers.
• Assist with sales order processing, servicing planning and execution.

Skills

Logistics planning

Communication skills

Multitasking

Attention to detail

MS Excel

Tools

Microsoft Office

Excel

Job description

Are you an organised and motivated individual who thrives in a fast-paced environment where no two days are the same? At GAP Hire Solutions, we're looking for a proactive and customer-focused Logistics Planner to join our growing Tanker Services team based at our Glasgow Head Office. This is a fantastic opportunity for someone who enjoys working in a busy operational environment, has a strong eye for detail, and takes pride in delivering excellent customer service. In this role, you'll be at the centre of the operation, supporting the day-to-day planning of tanker services routes across the UK.

What You'll Be Doing

You’ll liaise with Depots and Tanker drivers to ensure that all tanker services are planned and carried out within GAP processes and guidelines. You will deal with customer and colleagued to ensure accurate and timely sales order processing, servicing planning and execution. You will efficiently plan Tanker Driver routes and ensure that all contracts raised are closed off within agreed timeframes. A large part of the role will involve speaking with customers over the phone, providing updates, resolving queries, and always ensuring a professional and positive customer experience. Strong communication skills and a confident telephone manner are therefore essential. You will also provide daily, weekly and monthly reports and liaise with senior management and customers with status updates.

About You

What We're Looking for

• Previous logistics planning experience gained within a busy distribution environment.
• Excellent written and verbal communication skills
• The ability to work to a high level of accuracy.
• The ability to multi-task and work to deadlines
• Good working knowledge of Microsoft Office, in particular Excel
• Previous experience and product knowledge in the transport/haulage/waste industry is highly advantageous.

About Us

About GAP and What We Offer

As a Logistics Planner, you'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider - supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game.
• Remaining fully independent, which lets us make agile, long-term decisions that support your success.
• Offering real career growth, training, and development from day one
• Support that values you - from generous holidays to Life Assurance and Health & Wellness Support

Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you!

We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.