Logistics Operations Manager

Grant Westfield; West Bromwich; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

33 days annual leave (increasing with

Holiday purchase scheme

Health cash plan

Bike to work scheme

On-site parking

Staff discount

Sharesave options

Job summary

Grant Westfield is seeking an experienced Operations Manager to lead our new West Midlands facility. You will oversee warehouse operations, health & safety, quality compliance and cost control while driving continuous improvement and a high-performance culture.

You will coach a team to meet our business goals, with 36.5 hours per week and flexible hours to support night shift operations. This role offers significant growth within a people-focused environment.

Qualifications

• Proven warehouse or logistics operations management experience.
• Strong Health & Safety background (IOSH/NEBOSH desirable).
• Experience within quality-controlled environments.
• Strong understanding of WMS systems and KPI management.
• Experience leading teams in fast-paced operational environments.
• Budget and cost management experience.
• Continuous improvement experience.

Responsibilities

• Lead warehouse, inventory, pick & pack and dispatch operations.
• Deliver customer OTIF performance and order accuracy.
• Manage labour planning and resource utilisation.
• Drive productivity, throughput and process improvements.
• Lead Health & Safety compliance, audits, risk assessments and investigations.
• Think with an open mindset to problem solve, remove risk to product integrity and remove operational risk
• Control budgets, labour costs and operational expenditure.
• Develop supervisors and warehouse teams through coaching and performance management.
• Challenge efficiencies and inconsistencies.
• Ensure inventory accuracy and effective stock control

Skills

Warehouse operations management

Health & Safety

Team leadership

Inventory management

WMS systems

Budget management

Continuous improvement

Education

IOSH/NEBOSH certification

Tools

WMS software

Job description

An exciting opportunity has arisen for an experienced and proactive Operations Manager to lead our brand-new facility in the heart of the West Midlands. The role is responsible for operational performance, health & safety, quality compliance, cost control, continuous improvement and creating a positive high-performance culture.

This is a role that offers the opportunity to make a real difference. Coach a willing team to operate to your high standards that align to our business strategy and goals. The role comes with substantial opportunity for growth and development in a people focused culture.

36.5 hours per week, Monday to Friday to be agreed with line manager. Flexible hours required to support engagement with night shift operations.

An exciting opportunity has arisen for an experienced and proactive Operations Manager to lead our brand-new facility in the heart of the West Midlands. The role is responsible for operational performance, health & safety, quality compliance, cost control, continuous improvement and creating a positive high-performance culture.

This is a role that offers the opportunity to make a real difference. Coach a willing team to operate to your high standards that align to our business strategy and goals. The role comes with substantial opportunity for growth and development in a people focused culture.

36.5 hours per week, Monday to Friday to be agreed with line manager. Flexible hours required to support engagement with night shift operations.

Key responsibilities

• Lead warehouse, inventory, pick & pack and dispatch operations.
• Deliver customer OTIF performance and order accuracy.
• Manage labour planning and resource utilisation.
• Drive productivity, throughput and process improvements.
• Lead Health & Safety compliance, audits, risk assessments and investigations.
• Think with an open mindset to problem solve, remove risk to product integrity and remove operational risk
• Control budgets, labour costs and operational expenditure.
• Develop supervisors and warehouse teams through coaching and performance management.
• Challenge efficiencies and inconsistencies.
• Ensure inventory accuracy and effective stock control

The successful candidate’s profile

Skills and experience:

• Proven warehouse or logistics operations management experience.
• Strong Health & Safety background (IOSH/NEBOSH desirable).
• Experience within quality-controlled environments.
• Strong understanding of WMS systems and KPI management.
• Experience leading teams in fast-paced operational environments.
• Budget and cost management experience.
• Continuous improvement experience.

People Leadership

• Support a positive, engaged and accountable culture.
• Drive employee engagement and retention.
• Support recruitment, training and succession planning.
• Conduct performance reviews and coaching sessions.

Competencies

• Teamwork: Ability to work well as part of a team. Friendly, approachable and cooperative.
• Flexibility: Responds effectively to changing circumstances. Adjusts tasks and priorities when required.
• Customer service: Good understanding of customer deliverables and the need for strong quality. Ability to work to essential quality standards.
• Organisation: Ability to plan and organise work. Ability to work on own initiative, with minimum supervision.
• Health & safety: Understanding of health and safety requirements.

What Grant Westfield will offer you

Working for one of the leading manufacturing companies in the country, this is a great opportunity to drive positive change and make a significant contribution across the business. In return, you will receive a rewarding and competitive remuneration package.

• 33 days annual leave which increase with service up to a maximum of 38 days.
• Additional holiday purchase scheme.
• Health cash plan.
• Bike to work scheme.
• On-site parking.
• Staff discount.
• Sharesave options.

36.5 hours per week, Monday to Friday to be agreed with line manager. Flexible hours required to support engagement with night shift operations.