Warehouse Manager

Solid Recruitment; Poling; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

28 days annual leave + bank holidays

Holiday purchase scheme

Career growth

Job summary

Solid Recruitment is seeking a Warehouse Manager in Poling, West Sussex to lead a fast-paced distribution operation. You will drive operational excellence, oversee managers and teams, and safeguard customer service promises across all dispatch streams.

The role requires strategic leadership, strong ERP/WMS experience (Microsoft Business Central preferred), a focus on OTIF delivery, stock control accuracy targets, and a continuous improvement mindset to boost margin and quality while maintaining

Qualifications

• Several years of warehouse experience with progression into leadership.
• Experience in time-critical dispatch environments.
• Strong ERP/WMS experience to manage inventory flow (Microsoft BC preferred).
• Data-driven stock control and root-cause problem solving.
• LEAN principles to streamline workflows, eliminate waste, and scale operations.
• Calm, decisive leadership under pressure.
• Customer-focused with high standards.

Responsibilities

• Lead and develop managers to own daily outcomes and drive improvements.
• Ensure on-time dispatch across standard, urgent, and international orders.
• Plan resources by reviewing daily sales orders and adjusting staffing.
• Optimize layout, resourcing, and stock control using ERP data toward 98% accuracy.
• Embed QA inspections to prevent defects and protect brand.
• Apply LEAN to reduce waste and boost gross margin.
• Provide daily updates to Customer Care on dispatch progress.
• Enforce H&S risk assessments, COSHH, ISO 14001.
• Maintain ≥95% completion of training to stay audit-ready.

Skills

Warehouse leadership

ERP proficiency

LEAN / process improvement

Stock control

Data-driven decision making

Cross-department collaboration

Safety compliance

Tools

Microsoft Business Central

Job description

Role

Warehouse Manager

Location

Poling, West Sussex

Salary

£45,000 - £50,000 DOE + Performance Bonus

Hours

40 hours per week (Full-Time)

Are you an operational leader who thrives in high-consequence, time-critical environments? Our client is seeking a strategic, proactive Warehouse Manager to drive operational excellence, elevate team performance, and safeguard customer service promises across all dispatch streams.

Key Responsibilities

• Strategic Operational Leadership: Lead, develop, and empower managers and team leaders to own daily outcomes and drive continuous process improvements.
• On-Time Dispatch Excellence: Protect OTIF delivery targets across daily standard orders, urgent time-critical orders, and international shipments.
• Proactive Resource Planning: Review daily sales orders early to adjust staffing dynamically and prevent dispatch slippage before it occurs.
• Inventory & ERP Management: Leverage Microsoft Business Central (ERP) data to optimize layout, resourcing, and stock control toward a 98% inventory accuracy target.
• Quality Assurance Culture: Embed robust incoming goods and pre-dispatch QC inspections to eliminate defects and protect brand reputation.
• Continuous Improvement (LEAN): Apply root-cause analysis to inventory and quality variance to boost gross margin by 1% and reduce repeat issues.
• Cross-Departmental Collaboration: Provide daily morning updates to Customer Care on dispatch progress to support transparent customer communication.
• Safety & Compliance Ownership: Enforce H&S risk assessments, COSHH standards, and environmental standards (ISO 14001) across clean, hazard-free operations.
• Training & Capability Building: Maintain $\ge 95\%$ completion across operational, H&S, and specialist training to keep the warehouse audit-ready.

What We Are Looking For

• Proven Management Track Record: Several years of warehouse experience with clear progression into team leadership and management.
• High-Consequence Delivery Experience: Demonstrated success in time-critical dispatch environments where accuracy and timing are critical.
• ERP Proficiency: Strong practical experience using an ERP or WMS to manage inventory flow (Microsoft Business Central strongly preferred).
• Data-Driven Stock Control: Strong background in stock cycle counts, variance investigation, and root-cause problem solving.
• Continuous Improvement Mindset: Practical knowledge of LEAN principles to streamline workflows, eliminate waste, and scale operations smoothly.
• Calm & Decisive Leadership: Ability to work effectively under pressure, setting clear standards while supporting team development.
• Alignment with High Standards: Accountable, process-oriented, and customer-focused, maintaining operational discipline under pressure.

Package & Benefits

• Competitive Salary: £45,000 - £50,000 depending on experience.
• Performance Bonus: Company and personal performance bonus scheme (tied to sales and quarterly goals).
• Generous Paid Time Off: 28 days annual leave + 8 bank holidays.
• Holiday Purchase Scheme: Option to buy up to 3 additional days of holiday per year.
• Professional Growth: Key leadership role within a scaling, quality-driven business.