Logistics Operations Manager

Grant Westfield; City of Edinburgh; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Health cash plan

Bike to work scheme

On-site parking

Sharesave options

33 days annual leave

Job summary

Grant Westfield in Edinburgh is expanding with a brand-new facility and seeks an experienced Logistics Operations Manager to lead the site, overseeing warehouse, inventory, pick & pack, dispatch and OTIF performance. The role emphasizes safety, quality, cost control and continuous improvement while building a high-performance culture.

You will coach Supervisors, manage labour and budgets, drive process improvements and support recruitment and training to retain top talent.

Qualifications

• Proven warehouse or logistics operations management experience.
• Strong Health & Safety background (IOSH/NEBOSH desirable).
• Experience within quality-controlled environments.
• WMS systems and KPI management knowledge.
• Experience leading teams in fast-paced ops.
• Budget and cost management experience.
• Continuous improvement experience.
• Support a positive, engaged culture.
• Drive employee engagement and retention.
• Recruitment and training support.
• Performance reviews and coaching.
• Teamwork: able to work in a team.
• Flexible and adaptable to changing priorities.
• Customer service with focus on quality.

Responsibilities

• Lead warehouse, inventory, pick & pack and dispatch operations.
• Deliver customer OTIF performance and order accuracy.
• Manage labour planning and resource utilisation.
• Drive productivity, throughput and process improvements.
• Lead Health & Safety compliance, audits, risk assessments and investigations.
• Think with an open mindset to problem solve, remove risk to product integrity and remove operational risk.
• Control budgets, labour costs and operational expenditure.
• Develop supervisors and warehouse teams through coaching and performance management.
• Challenge efficiencies and inconsistencies.
• Ensure inventory accuracy and effective stock control

Skills

Warehouse ops mgmt

Health & safety

WMS KPI management

Team leadership

Budget management

Continuous improvement

Recruitment & training

Performance coaching

Employee engagement

Cost control

Tools

WMS software

Job description

• Logistics Operations Manager - October 2026

Logistics Operations Manager - October 2026

Edinburgh

An exciting opportunity has arisen for an experienced and proactive Operations Manager to lead our brand-new facility in the heart of the West Midlands. The role is responsible for operational performance, health & safety, quality compliance, cost control, continuous improvement and creating a positive high-performance culture.

This is a role that offers the opportunity to make a real difference. Coach a willing team to operate to your high standards that align to our business strategy and goals. The role comes with substantial opportunity for growth and development in a people focused culture.

36.5 hours per week, Monday to Friday to be agreed with line manager. Flexible hours required to support engagement with night shift operations.

Key responsibilities:

• Lead warehouse, inventory, pick & pack and dispatch operations.
• Deliver customer OTIF performance and order accuracy.
• Manage labour planning and resource utilisation.
• Drive productivity, throughput and process improvements.
• Lead Health & Safety compliance, audits, risk assessments and investigations.
• Think with an open mindset to problem solve, remove risk to product integrity and remove operational risk
• Control budgets, labour costs and operational expenditure.
• Develop supervisors and warehouse teams through coaching and performance management.
• Challenge efficiencies and inconsistencies.
• Ensure inventory accuracy and effective stock control

The successful candidate’s profile:

Skills and experience:

• Proven warehouse or logistics operations management experience.
• Strong Health & Safety background (IOSH/NEBOSH desirable).
• Experience within quality-controlled environments.
• Strong understanding of WMS systems and KPI management.
• Experience leading teams in fast-paced operational environments.
• Budget and cost management experience.
• Continuous improvement experience.
• Support a positive, engaged and accountable culture.
• Drive employee engagement and retention.
• Support recruitment, training and succession planning.
• Conduct performance reviews and coaching sessions.
• Teamwork: Ability to work well as part of a team. Friendly, approachable and cooperative.
• Flexibility: Responds effectively to changing circumstances. Adjusts tasks and priorities when required.
• Customer service: Good understanding of customer deliverables and the need for strong quality. Ability to work to essential quality standards.
• Organisation: Ability to plan and organise work. Ability to work on own initiative, with minimum supervision.
• Health & safety: Understanding of health and safety requirements.

What Grant Westfield will offer you:

Working for one of the leading manufacturing companies in the country, this is a great opportunity to drive positive change and make a significant contribution across the business. In return, you will receive a rewarding and competitive remuneration package.

• 33 days annual leave which increase with service up to a maximum of 38 days.
• Health cash plan.
• Bike to work scheme.
• On-site parking.
• Sharesave options.

36.5 hours per week, Monday to Friday to be agreed with line manager. Flexible hours required to support engagement with night shift operations.