Logistics Operations Coordinator — Fast-Paced Deliveries

Citysprint UK Ltd; Warwick; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days’ annual leave plus bankhols, +

Enhanced maternity and paternity leave

Free access to mental health support,

Healthcare and wellbeing benefits

Extra family‑friendly days, plus death

Job summary

CitySprint is seeking an Operations Coordinator in Warwick to help keep our service centre running. You’ll coordinate couriers, support the control team, and ensure collections and deliveries meet customer SLAs.

Working in a fast-paced environment, you’ll stay organised, communicate clearly, and resolve day-to-day queries while using CityTrak and X-Despatch systems. This permanent role offers 40 hours a week, Monday to Friday.

Qualifications

• Experience in a busy operational or customer service environment.
• Ability to juggle multiple tasks and communicate clearly.
• Organised, accurate and comfortable using systems.

Responsibilities

• Coordinating designated couriers to meet customer SLAs
• Supporting drivers and resolving day‑to‑day queries
• Working closely with colleagues across operations and control
• Keeping systems updated accurately (e.g. CityTrak / X‑Despatch)
• Adapting plans and priorities as the day changes

Skills

Confident communicator

Organised

Attention to detail

Microsoft Office

Tools

CityTrak

X-Despatch

Job description

CitySprint is seeking an Operations Coordinator in Warwick to help keep our service centre running. You’ll coordinate couriers, support the control team, and ensure collections and deliveries meet customer SLAs.

Working in a fast-paced environment, you’ll stay organised, communicate clearly, and resolve day-to-day queries while using CityTrak and X-Despatch systems. This permanent role offers 40 hours a week, Monday to Friday.