Logistics Manager- NEC Arenas

Global Sports Jobs Limited; Birmingham; Sur place; GBP 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medicash healthcare

Aviva Digicare

Wellbeing site (Perks at Work)

Cinema discounts

Nuffield Health discount

Pure Gym discount

Travel discounts

Shopping discounts

Meals on duty

Vodafone discounts

Pension and life assurance

Employee assistance

Résumé du poste

Global Sports Jobs Limited is seeking a Logistics Manager to coordinate end-to-end operations across Utilita Arena Birmingham and BP Pulse Live, ensuring stock, orders and deliveries are correctly planned and executed. You will own replenishment and storage, coordinating with Retail, Premium and Culinary teams to meet event needs.

The role requires leadership of the logistics teams across both venues, robust stock controls, and a focus on minimizing waste while maximizing guest satisfaction.

Qualifications

• Experience in logistics, stock control, warehousing or similar operations.
• Strong stock accuracy, rotation, reconciliation and waste control.
• Experience leading and developing teams to deliver through others.
• Commercial awareness of stock, availability and working capital.
• Highly organised with ability to plan across events and venues.
• Strong numerical and analytical skills for data-driven decisions.

Responsabilités

• Own stock management across both arenas and set par levels.
• Lead stock counts, reconciliation and variance investigation.
• Manage stock rotation, expiry, waste and inter-venue transfers.
• Own ordering using event data to optimise spend and inventory.
• Coordinate supplier deliveries and substitutions, escalate risks.
• Work with Retail, Premium and Culinary teams to match event plans.
• Develop event-by-event logistics and replenishment plans.
• Plan live-event replenishment and stock transfers between areas.
• Lead post-event stock returns and reconciliation.
• Use stock data to improve gross profit and reduce waste.
• Improve product availability and reduce stock-outs.
• Lead logistics teams with clear responsibilities and standards.
• Build resilience through cross-training and consistent processes.
• Ensure secure, compliant storage and audit-ready records.
• Maintain documentation and support audits.

Connaissances

Stock control

Logistics leadership

Inventory management

Forecasting

Data analysis

Communication

Description du poste

About the Role

This role leads and coordinates the end-to-end logistics operation across Utilita Arena Birmingham and BP Pulse Live, ensuring the right products, stock and equipment are available in the right place, at the right time and in the right quantity. It provides dedicated ownership of stock management, ordering, deliveries, storage, transfers and event replenishment, strengthening controls while supporting commercial performance, operational readiness and an excellent guest experience. The post-holder reports directly to the Deputy General Manager and works collaboratively with the Heads of Retail and Premium, operational managers, Culinary and Business Systems, leading the logistics teams across both arenas.

Key Responsibilities

• Own stock management across both arenas, maintaining accurate stock levels aligned to event demand and setting and reviewing stock holding and par levels to balance availability against excess and at-risk stock.
• Lead stock counts, reconciliation and variance investigation, identifying trends and implementing corrective action.
• Manage stock rotation, expiry dates, waste, breakages and inter-venue transfers to protect margin and reduce unnecessary loss, maintaining clear controls and audit trails for stock movements, returns, write-offs and adjustments.
• Own ordering across both arenas, using attendance, event type, demographic, forecast spend per head and historic trading data, and tailoring orders to individual event profiles to reduce speculative ordering, unnecessary stock holding and working capital tied up in inventory.
• Coordinate supplier deliveries, shortages, substitutions and event-specific requirements, escalating risks early.
• Work closely with Retail, Premium and Culinary teams to ensure product requirements are understood and ordered in line with the event plan.
• Develop event-by-event logistics and replenishment plans across both arenas, ensuring Retail, Premium and relevant back-of-house areas are appropriately stocked and operationally ready ahead of doors opening.
• Plan and coordinate live-event replenishment in response to sales performance and changes in demand, and coordinate stock, equipment and consumables between storage areas, outlets and venues.
• Lead post-event stock returns, consolidation and reconciliation, capturing learning for future events.
• Use stock and sales information to improve gross profit, reduce waste and positively impact overall contribution, identifying slow-moving, excess or at-risk stock and working with operational teams to sell through or redistribute it.
• Improve product availability and minimise lost sales caused by stock-outs or ineffective replenishment, and provide insight into ordering patterns, stock usage and variances to support forecasting and future event planning.
• Lead the logistics teams across both arenas, setting clear responsibilities, rotas, priorities and standards, coaching and developing team members in stock control, safe handling, operational standards and efficient ways of working.
• And building resilience through cross-training and consistent processes across both venues.
• Ensure storage areas are secure, organised and compliant with appropriate controls over access to stock, maintain robust receiving and delivery-checking processes that identify and resolve discrepancies, and ensure logistics activity complies with food safety, health & safety.
• Manual handling and relevant company policies, maintaining accurate documentation and supporting internal and external audit requirements.

Required Experience & Qualifications

• Experience in logistics, stock control, warehousing, supply chain or a comparable operational environment.
• Strong understanding of stock accuracy, rotation, reconciliation, waste control and inventory management.
• Experience leading and developing teams and delivering through others.
• Commercial awareness and an understanding of how stock, availability, waste and working capital impact profitability.
• Highly organised, with the ability to plan across multiple events, venues and competing priorities.
• Strong numerical and analytical skills, with confidence using data to make decisions and challenge assumptions.
• Proactive and solutions focused, with the ability to identify risk and act before it impacts event delivery.
• Strong communicator who can build effective relationships across Retail, Premium, Culinary, suppliers and venue stakeholders.
• Visible, hands on leadership style with high standards and strong attention to detail.
• Comfortable working in a fast-paced event environment, including evenings and weekends where required.
• Committed to continuous improvement, team development and delivering an excellent guest experience.

Preferred Skills

• Experience managing stock and ordering within a high-volume, multi-site hospitality, retail, events or venue environment.

Benefits & Perks

• Medicash healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children).
• Aviva Digicare free annual healthcare check.
• Exclusive benefits and wellbeing site (Perks at Work).
• Entertainment discounts, including up to 55% off cinema tickets.
• Health and wellbeing discounts, including 20% at Nuffield Health and 10% at Pure Gym.
• Travel discounts with holiday companies such as TUI and Expedia.
• Shopping discounts, saving up to 15% at high street and online stores by purchasing Shopping Cards.
• Meals on duty.
• Vodafone discounts.
• Pension scheme and life assurance.
• Employee Assistance Programme.
• 23 days' annual leave plus bank holidays, and an additional day off for your birthday.