About the Role
This role manages client relationships from initial enquiry through to event delivery, sells and maximises catering opportunities through upselling and cross-selling, and plans, organises and delivers exceptional catering experiences for a wide range of events. It involves working closely with operational teams to ensure seamless event delivery, maintaining accurate sales forecasts and records, and being present at key live events to support clients and resolve issues. The position sits within Levy UK & Ireland, part of Compass Group, which partners with iconic stadiums, entertainment venues and major events. The successful candidate will join a passionate, diverse team dedicated to prioritising people, the planet and exceptional guest experiences.
Key Responsibilities
- Manage client relationships from initial enquiry through to event delivery.
- Sell and maximise catering opportunities through upselling and cross-selling.
- Plan, organise and deliver exceptional catering experiences for a wide range of events.
- Create accurate proposals, quotes and event documentation.
- Work closely with operational teams to ensure seamless event delivery.
- Be present at key live events to support clients and resolve any issues.
- Maintain accurate sales forecasts, client records and financial information.
- Identify new opportunities and contribute ideas that improve the client experience and grow the business.
Required Experience & Qualifications
- GCSEs (or equivalent) in English and Maths.
- Experience in sales, events, hospitality or catering.
- Strong IT skills, including Microsoft Excel, Word and email.
- Excellent communication skills, both written and verbal, with the confidence to communicate at all levels.
- Strong organisational skills and excellent attention to detail.
- Commercial awareness, with an understanding of sales, costs, profitability and opportunities to upsell.
- Excellent customer service and relationship-building skills, with the ability to work with a wide range of people.
- A passion for events and exceptional customer service, combined with a confident, enthusiastic, self-motivated attitude and a proactive, can-do approach.
- Calm and solutions-focused under pressure, with the ability to meet strict deadlines and manage changing priorities.
- A passion for quality and great service, a creative approach, and flexibility to work event-driven hours, including evenings and weekends.
Preferred Skills
- Hospitality or catering qualification (desirable).
- Database skills and PowerPoint (described as ideal).
Salary
Benefits & Perks
- 23 days' annual leave plus bank holidays, an additional day off for your birthday, and a holiday purchase scheme.
- Healthcare and wellbeing benefits including Aviva Digicare (free annual health check) and Medicash, which covers dental, optical and therapy treatments and includes up to four dependent children.
- Mental health support through a 24/7 Employee Assistance Programme.
- Enhanced maternity, paternity and adoption leave, plus two additional days' leave on return from maternity leave during the first year back and a day off for your baby's first birthday.
- Shopping discounts of up to 15% at high-street and online stores through Shopping Cards and entertainment discounts of up to 55% off cinema tickets.
- Health and wellbeing discounts including 20% off Nuffield Health memberships and 10% off PureGym memberships.
- Travel discounts with holiday companies such as TUI and Expedia, plus an exclusive benefits and wellbeing site (Perks at Work) and Vodafone discounts.
- Pension scheme and life assurance.
- Financial wellbeing programme and preferred rates on salary finance products.
- Professional subscriptions paid, ongoing training and development, and structured career pathways.
- Meals on duty.