Logistics Front Desk & Warehouse Operations Coordinator

Lockwood Group; Stanton by Dale; On-site; GBP 25,000 - 31,000; Full time

Job summary

The Lockwood Group is seeking a Warehouse Operations Administrator to join our busy operations team at our Ilkeston depot. Based at the front desk, you will be the go-to contact for drivers, visitors and contractors while providing essential admin support to the warehouse and operations teams.

This role is fast-paced and varied, involving driver administration, inbound/outbound paperwork, system updates and accurate filing.

Qualifications

• Has good administration and organisational skills.
• Confident dealing with drivers, visitors, contractors, customers and colleagues.
• Excellent attention to detail and understands the importance of accurate documentation.
• Proficient with computer systems, email and Microsoft Office, especially Excel.
• Able to learn new warehouse and transport management systems.
• Able to manage multiple tasks and changing priorities within a busy operational environment.
• Good written and verbal communication skills.
• Confident working independently and as part of a wider team.

Responsibilities

• Welcome drivers to site and provide the correct paperwork and loading/despatch information.
• Liaise with Shift Supervisors regarding vehicle movements and bay allocations.
• Welcome and assist visitors and contractors, ensuring site procedures are followed.
• Answer incoming telephone calls and transfer to the appropriate person or department.
• Prepare and process documentation for inbound and outbound loads.
• Create system records for incoming deliveries.
• Confirm completed despatches on the warehouse systems.
• Prepare and print inbound, outbound, collection and delivery documentation.
• Create and issue gate passes and vehicle movement documentation.
• Create and process warehouse picks for customer collections and deliveries.
• Check stock information, weights and load details to meet customer requirements.
• Liaise with supervisors regarding stock, loading and despatch requirements.
• Complete despatch sheets and record load information.
• Check GRNs and inbound paperwork against documents.
• Maintain and update customer, warehouse and transport spreadsheets.
• Ensure drivers complete all required paperwork before leaving site.
• Collate and send documentation to customers when required.
• Take photographs or evidence for loads/despatches where required.
• Monitor stocks of operational items and arrange replenishment.

Skills

Administration experience

Attention to detail

Communication skills

Organisational skills

Ability to learn systems

Tools

Microsoft Excel

Warehouse management systems

MS Office

Job description

The Lockwood Group is seeking a Warehouse Operations Administrator to join our busy operations team at our Ilkeston depot. Based at the front desk, you will be the go-to contact for drivers, visitors and contractors while providing essential admin support to the warehouse and operations teams.

This role is fast-paced and varied, involving driver administration, inbound/outbound paperwork, system updates and accurate filing.