Logistics Customer Success Specialist

UPS Supply Chain Solutions, Inc.; City of Edinburgh; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Permanent contract

Job summary

UPS Supply Chain Solutions, Inc. is seeking a dedicated professional to manage shipment status, provide quotes, and support customers and vendors. The role focuses on ensuring timely deliveries, maintaining strong relationships, and processing documentation within Marken's logistics network.

The position offers a permanent, full-time opportunity in Edinburgh with reliability in shipping operations and strong teamwork across global departments.

Qualifications

• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Good computer literacy.
• Strong communication and problem-solving skills.
• Flexibility in working hours; weekend coverage may be required.

Responsibilities

• Monitor shipments daily to ensure collections and deliveries are within agreed time frames.
• Liaise with customers and partners to maintain excellent working relationships.
• Handle booking requests and process shipping documentation.
• Provide administrative or technical support to ensure ongoing operations.

Skills

Microsoft Excel

Microsoft Word

Outlook

Communication skills

Problem solving

Flexibility

Job description

UPS Supply Chain Solutions, Inc. is seeking a dedicated professional to manage shipment status, provide quotes, and support customers and vendors. The role focuses on ensuring timely deliveries, maintaining strong relationships, and processing documentation within Marken's logistics network.

The position offers a permanent, full-time opportunity in Edinburgh with reliability in shipping operations and strong teamwork across global departments.