Logistics Coordinator – Lab Sample Collections

ALS; Hawarden; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave starting 25 days

On-site car parking

Pension scheme

Learning/study support

Perkbox membership

Salary progression scheme

Job summary

ALS is seeking a Logistics Administrator to join our busy land testing laboratory in Hawarden, Flintshire. You’ll be the first point of contact for couriers and clients, coordinating collections and ensuring logistics run smoothly in a fast-moving environment.

Responsibilities include handling calls, booking collections, resolving issues, and maintaining accurate records in line with ISO 17025. The role is fixed-term until 31 January 2027, 37 hours per week, on-site.

Qualifications

• Previous experience in an administrative, logistics or customer-facing role.
• A confident communicator, comfortable handling calls with couriers, clients and internal teams.
• Strong IT skills including Excel and Outlook, with the ability to learn internal systems.
• Able to work accurately under pressure, prioritise tasks and meet deadlines.
• Highly organised with excellent attention to detail.
• A proactive, problem-solving mindset with the ability to work independently.

Responsibilities

• Handle incoming and outgoing calls with couriers and clients professionally and efficiently.
• Book and coordinate sample collections, ensuring alignment with laboratory schedules.
• Resolve logistics issues and queries promptly, keeping all parties informed.
• Liaise with internal teams to ensure smooth collections and deliveries.
• Maintain accurate records of bookings, collections and communications.
• Work in line with ISO 17025 and our company quality management system.

Skills

Communication

Organisation

Problem solving

Independence

Tools

Excel

Outlook

Job description

ALS is seeking a Logistics Administrator to join our busy land testing laboratory in Hawarden, Flintshire. You’ll be the first point of contact for couriers and clients, coordinating collections and ensuring logistics run smoothly in a fast-moving environment.

Responsibilities include handling calls, booking collections, resolving issues, and maintaining accurate records in line with ISO 17025. The role is fixed-term until 31 January 2027, 37 hours per week, on-site.