Logistics Coordinator

Wales Bonner; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Wales Bonner is searching for an experienced Logistics Coordinator to manage both B2B and B2C logistics for the brand. Responsibilities include overseeing shipping, compliance documentation, and day-to-day operations for their e-commerce store. The ideal candidate will have a minimum of three years experience in logistics and be adept in managing complex operations to enhance efficiency.

Qualifications

• 3+ years experience in a similar logistics role.
• Proficiency in Zedonk is beneficial.
• Proficient in Microsoft Office pack (Excel is a must).

Responsibilities

• Manage all B2B shipping and logistics with external wholesale partners.
• Daily management of all logistics for the e-commerce store.
• Liaise with third party logistics companies to drive efficiencies.

Skills

Strong communication skills

Proficient in Microsoft Office

Experience using WMS

Proficiency in Zedonk

Understanding of Shopify

Job description

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Wales Bonner is seeking an experienced Logistics Coordinator to oversee both B2B and B2C logistics and operational activities for the brand.

Responsibilities:

Wholesale

• Manage all B2B shipping and logistics with external wholesale partners; including stock allocation, raising pick tickets & invoices (proforma and commercial), preparing paperwork and compliance documents, organising shipments and returns, customer communication and aftercare.
• Manage any product claims for defects, communicating closely with the production team and resolving efficiently with the wholesale partner.
• Prepare all required compliance documentation ahead of season opening to ensure deliveries are approved in a timely manner.
• Prepare delivery forecasts and KPI reports for internal and external circulation.
• Together with production and commercial teams, ensuring Zedonk is kept up to date for all product and customer information.

Ecommerce

• Daily management of all logistics for our e-commerce store, including order fulfillment, returns and refund processing, customer service.
• Ordering and keeping stock of e-commerce packaging materials at our warehouse.
• Provide operational support to the day to day management of the website; prepare seasonal uploads on Shopify and support with website maintenance activities.
• Work closely with DHL and other couriers to prepare for peak periods and negotiate carrier rates.
• Responsible for managing inventory at our 3PL; share monthly stock reports to internal stakeholders and organise the annual warehouse stocktake.
• Manage internal transfers of stock between B2B and B2C inventory to maximise selling opportunities.
• Manage the budget and inventory for storage units, ensuring stock is managed appropriately and economically.
• Work with the commercial team to organise annual sample sale and organise stock delivery to relevant location/s.

Business Operations

• Liaise with third party logistics companies and freight forwarders to drive efficiencies and secure competitive company rates, arranging transport on behalf of customers where required, external partners and for internal company needs.
• Coordinate the shipping and logistics aspects for various areas of the business, including but not limited to fashion shows, showrooms, sample sales. Update and apply for ATA carnets as required.
• Day-to-day warehouse management; track budgets, process invoices and monitor KPIs, while maintaining a strong relationship.
• Continuously seek new processes to improve Business Operations and Logistics, supporting the management team with ad hoc duties and projects.
• Support ad-hoc with shipments for product teams.

Required Skills:

• 3+ years experience in a similar logistics role.
• Proficiency in Zedonk is beneficial
• Experience using WMS
• Proficient in Microsoft Office pack (Excel is a must), or google sheets.
• Strong communication skills, both written and verbal.
• Understanding of Shopify would be beneficial.

Wales Bonner welcomes applications from exceptional individuals who are eager to join a small, diverse and dynamic team working towards a distinct vision. We are most interested in hearing from those who harmonise with and embody our brand values: who approach everything they do with a dedication to careful research, curiosity and a passion for knowledge; who have a profound appreciation for cultural expression; who are guided by integrity; and who are committed to personal and professional development in all of its forms.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail Luxury Goods and Jewelry

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