Logistics Controller

Babcock Mission Critical Services España SA.; London; On-site; GBP 30,000 - 36,000; Full time

Job summary

Join a leading company as a Logistics Controller in Ruislip, where you'll manage Mobile Repair Technician activities, ensuring excellent service delivery and compliance with KPIs. Your role involves stakeholder engagement, team management, and operational support in a dynamic environment. Enjoy a full-time position with competitive compensation and a comprehensive benefits package.

Benefits

Matched Contribution Pension Scheme

Access to Digital GP

Employee Share Scheme

Holiday Trading

‘Be Kind Day’ for Volunteering

Excellent Development Opportunities

Qualifications

• Experience in a similar role identifying and driving maintenance control changes.
• Track record in managing and motivating teams.

Responsibilities

• Oversee and coordinate all Mobile Repair Technician repair activities.
• Ensure delivery of excellent customer service and alignment with KPIs.

Skills

Stakeholder Engagement

Organizational Skills

Tools

Microsoft Packages

Job description

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Logistics Controller

Location:

London, GB, HA4 0QH

Onsite or Hybrid: OnSite

Job Title: Logistics Controller
Location: Ruislip, West London
Compensation: £30,975 + Benefits
Role Type: Full time / Permanent
Role ID: SF64138

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Logistics Controller at our Ruislip site.

The role
As a Logistics Controller, you’ll have a role that’s out of the ordinary. You will oversee and coordinate all Mobile Repair Technician (MRT) repair activities, ensuring the delivery of excellent and consistent customer service.

Day-to-day, you’ll oversee the allocation of MRT jobs, ensuring attendances align with Contract key performance indicators (KPIs) while initiating plans of action and special plans of action as needed. You’ll also:

• Work directly with the MRT Manager to improve the first-time fix rate for repairs including feedback on parts holdings, tooling and training requirements
• Providing support with code defects to ensure attendance within KPIs and providing MRT Support and ensure coding of defects including reviewing ability to utilise the triage process
• Update the shift rota with annual leave and sickness ensuring the rota is correct and available to staff
• Ensure tooling compliancy for MRTs is correct, updated and in line with requirements.
• Support the Logistics Manager with ensuring technician availability for Training whilst ensuring coverage for operations

This role is full time, 40 hours per week and is based on site at Ruislip.

Essential experience of the Logistics Controller:

• Previous evidence of strong stakeholder engagement
• Experience in a similar role identifying and driving successful maintenance control changes
• Track record in the management and motivation of teams to deliver competitive advantage to the business
• Experienced in all aspects of Microsoft packages
• Excellent organisational skills with the ability to prioritise effectively and deliver in a complex environment

Qualifications for the Logistics Controller:
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS)security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.