Transport Driver Controller

Babcock Mission Critical Services España SA.; London; On-site; GBP 30,000 - 36,000; Full time

Job summary

Join a leading company as a Transport Driver Controller in Ruislip, where you will manage driver allocations and ensure excellent customer service. This full-time role involves working closely with the Logistics Manager to optimize routes and maintain KPIs. You will also engage with stakeholders and support a team dedicated to service excellence.

Benefits

Matched contribution pension scheme

Access to a Digital GP

Employee share scheme

Payment of Professional Fees

Holiday Trading

‘Be Kind Day’ for volunteering

Excellent development opportunities

Qualifications

• Experience in a similar role.
• Experience in an administrative background.

Responsibilities

• Oversee and coordinate internal drivers.
• Manage allocation of external resources.
• Support with allocation of driver jobs.

Skills

Stakeholder Engagement

Attention to Detail

Job description

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Transport Driver Controller

Location:

London, GB, HA4 0QH

Onsite or Hybrid: OnSite

Job Title: Transport Driver Controller
Location: Ruislip, West London
Compensation: £30,975 + Benefits
Role Type: Full time / Permanent
Role ID: SF64137

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Transport Driver Controller at our Ruislip site.

The role
As a Transport Driver Controller, you’ll have a role that’s out of the ordinary. You will oversee and coordinate all internal drivers while managing the allocation of external resources to ensure excellent and consistent customer service delivery.

Day-to-day, you’ll support with the allocation of driver jobs ensuring attendances are in line with Contract key performance indicators (KPI’s) and raising plans of action and special plans of actions as appropriate including defects, planned events etc. You’ll also:

• Work directly with the Logistics Manager to improve route optimisation ensuring journeys managed to reduce mileage covered and improve out CO2 impact
• Provide support to the Managed Service Centre (MSC) with code 1 defects to ensure attendance within KPIs and providing Driver Support.
• Manage reserve levels ensuring collections/deliveries are conducted on time or amended in line with KPI’s.
• Support the MSC ensuring customer calls are answered within KPI’s and ensuring excellent customer service is provided.
• Allocation of External Driver Jobs ensuring the use of external companies is minimised and all costs are recorded correctly.

This role is full time, 40 hours per week and is based on site at Ruislip.

Essential experience of the Transport Driver Controller:

• Previous experience of strong stakeholder engagement
• Experience in a similar role
• Experience in an administrative background
• Previous roles where attention to detail is a prime factor

Qualifications for the Transport Driver Controller:
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS)security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.