Logistics Assistant

Doccla UK Limited; Wembley; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading health tech startup as a Logistics Assistant, where you'll manage the dispatch of medical devices and support inventory operations. This role offers the chance to work in a dynamic environment focused on patient care and innovative solutions. You'll collaborate with clinical teams and logistics partners to ensure timely deliveries and process improvements. Enjoy a competitive compensation package and a supportive culture that values diversity and growth.

Benefits

25 days annual leave

Flexible remote work options

£200 home office setup stipend

Employee stock options

4% pension on full pay

Private health insurance

Learning & Development budget

Cycle to work scheme

24/7 online GP appointments

Mental health support

Qualifications

• Experience in logistics, warehouse, or supply chain environments.
• Attention to detail in stock control and data entry.

Responsibilities

• Process and dispatch medical devices for remote monitoring.
• Assist with inventory tracking and stock management.
• Coordinate courier collections and deliveries.

Skills

Organisational skills

Digital literacy

Problem-solving

Communication

Education

Logistics or supply chain experience

Job description

A Bit About Us

We're Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.

Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it's a win-win.

Doccla is a growing health tech startup; we have secured a £35ml at Series B, led by European VC Lakestar, with new investors French VC Elaia and existing investors General Catalyst, Speedinvest and the investment leg of German media company Bertelsmann also participating. We're solving real problems for patients and health systems and we are growing at exceptional speed. We're looking for dedicated people with a passion for solving the problems in healthcare.

This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.

What you'll do:

• Process, pack, and dispatch medical devices and kits for remote patient monitoring, ensuring accuracy and timely deliveries to NHS hospitals, community care settings, and patients’ homes.
• Assist with inventory tracking and stock management of medical and technical equipment, updating records and monitoring supply levels to support continuous operations.
• Book and coordinate courier collections and deliveries, working closely with logistics partners to guarantee fast, reliable service and resolve any logistical queries as they arise.
• Handle incoming returns, assess equipment condition, and support refurbishment or recycling processes following set protocols.
• Communicate with clinical and internal teams to coordinate urgent dispatches or resolve delivery-related challenges in a professional and empathetic manner.
• Contribute to process improvements and documentation to drive efficiency, quality, and compliance throughout the logistics chain.

Requirements

What experience you will bring to the team:

• Previous experience in a logistics, warehouse, supply chain, or operations environment (healthcare or medical logistics experience desirable but not essential).
• Demonstrable organisational skills with attention to detail—accurate labelling, stock control, and data entry for inventory management systems.
• Comfortable working with technology (laptops, handheld devices, inventory databases); good digital literacy is essential.
• Professional communicator—able to collaborate with colleagues, patients, and partners in a clear, helpful, and inclusive way.
• A proactive approach to problem-solving with a positive, can-do attitude and readiness to take ownership in a fast-moving environment.
• Physically able to perform some lifting and manual handling (reasonable adjustments will be made if required).

Additional Information – Logistics Assistant

• Location: Mainly warehouse-based (Wembley, London) with possible travel to HQ (Hammersmith) as required.
• Right to work in the UK required.
• We are committed to building a diverse and inclusive team—applicants of all backgrounds are welcome.

How we work

We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.

Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.

Our team is hybrid with offices in London, Denmark, Germany & Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork with a glorious barista. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.

We have an employee equity pool that you can be part of so that as the company continues to grow you'll have a share in its success.

Some of our employee benefits include

Annual Leave & Holidays:

• 25 days of annual leave plus up to 8 bank holidays per year.
• Flexibility to buy or sell holidays back to the company.

Remote Working:

• Flexible Remote Work: Options to work remotely, giving you the freedom to balance work and life.
• Home Office Setup: £200 remote working stipend to enhance your home office.

Financial Benefits:

• Employee stock options.
• 4% pension on full basic pay.
• ️ 4x basic pay for Life insurance.

Health & Wellness:

• ???? Private health insurance.
• ???? 4 months full pay for the birthing person.*
• 4 weeks full pay for the non-birthing person.*
• ???? Sick pay

Workplace Perks (if not remote):

• Daily lunch provided at HQ.
• Pet-friendly office

Other benefits include:

• £500 Learning & Development budget per employee.
• Cycle to work scheme.
• 24/7 online GP appointments
• Mental health support
• Second medical opinions

What do you get for all your hard work?

• A competitive compensation package (base + options) with half year and annual performance reviews.
• Work at one of the most patient focussed and client centric healthtech startups, backed by top VC firms, Lakestar, Elaia, General Catalyst & Speedinvest.
• Growth. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
  
  

Diversity at Doccla
We embrace diversity at Doccla. To build a product that is valued we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age or disability.

We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!

Safer Recruitment

Doccla is committed to the principles of safer recruitment, ensuring that safeguarding and promoting the welfare of children and vulnerable adults is central to our recruitment processes.

A Disclosure and Barring Service (DBS) check will be required for all posts with access to children or vulnerable adults. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children.