Logistics Analytics Lead

Soho House via Caterer.com; Greater London; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Annual Every House Membership

50% off Food & Drink

Private Health and Dental Care

Weekly Pay

Life Assurance

Staff Discount on Soho/Home products

Season Ticket Loan

Counselling Sessions

Job summary

Soho House is seeking a Logistics Analyst to gather, interrogate data and drive decisions that protect cost, service and brand across UK, EU and US operations. You will build reports, automate insights, and present recommendations to senior stakeholders.

You will lead analysis of delivery partners and 3PLs, modelling cost and service impacts, and collaborate closely with the Director of Operations & Systems and Head of Operations.

Qualifications

• Experience in logistics analysis, ideally in retail or eCommerce.
• Advanced Excel skills with modelling, pivot analysis and Power Query.
• Strong Power BI experience for dashboards and reporting.
• Working knowledge of multi-market operations, including customs and duty basics.

Responsibilities

• Build a suite of logistics reports to support daily operations and decision-making.
• Model cost-to-serve by market and channel; assess pricing changes and expansion options.
• Lead invoice audits against contracted rates across regions and identify cost savings.
• Define and maintain KPI framework for partners: on-time delivery, damages, returns, and escalation.
• Create logistics dashboards and act as liaison between operations and systems.
• Track warehousing capacity globally to identify risks and opportunities.

Skills

Logistics analysis

Advanced Excel

Multi-market operations

Data interpretation

Tools

Power BI

Power Query

Job description

Soho House is seeking a Logistics Analyst to gather, interrogate data and drive decisions that protect cost, service and brand across UK, EU and US operations. You will build reports, automate insights, and present recommendations to senior stakeholders.

You will lead analysis of delivery partners and 3PLs, modelling cost and service impacts, and collaborate closely with the Director of Operations & Systems and Head of Operations.